King Gourmet

When deciding on a Chinese restaurant for meal delivery in US, it's crucial to consider not only the food itself but also the overall customer experience, including the service provided. The reviews for King Gourmet, located at 674 Woodfield Rd, West Hempstead, NY 11552, USA (phone: (516) 292-0688 or +1 516-292-0688), paint a concerning picture of customer service and food quality issues that should prompt careful consideration when choosing a local option in US.

Multiple reviewers reported extremely negative experiences with the staff at King Gourmet. One customer described the counter staff as behaving as if they were being bothered, ignoring questions about payment and drink options, and even throwing a drink into the bag without asking for a preference. This highlights the importance of polite and attentive service when ordering meal delivery in US. Look for local establishments where staff are known to be friendly and helpful.

Another significant issue raised was the quality of the food. One reviewer described the crab Rangoon as being so hard it could have broken a tooth and recounted an unhelpful and defensive response from the staff when this was brought to their attention. This underscores the need to choose a Chinese restaurant in US that is known for serving fresh, well-prepared food. Poor food quality can lead to a very unsatisfactory delivery experience.

A long-term customer of over 16 years shared a deeply negative experience involving a rude and disrespectful owner who yelled at them on the phone regarding a previously made order error. This extreme example emphasizes the potential for poor customer service to alienate even loyal patrons. When selecting a local Chinese delivery service in US, consider the overall reputation of the establishment regarding how they treat their customers.

The high price of $54.00 mentioned by one dissatisfied customer further highlights the importance of receiving good value for money. If the service is poor and the food quality is lacking, even generous portions may not compensate for the negative experience. When choosing meal delivery in US, balance the cost with the expected quality of food and service.

Given the serious concerns raised about customer service and food quality at King Gourmet in New York, it is strongly recommended that when selecting a Chinese restaurant for meal delivery in US, you prioritize establishments with consistently positive reviews regarding both their food and their service. Look for local restaurants that are known for their friendly staff, willingness to address issues, and commitment to serving high-quality meals.

While the reviews for King Gourmet do not mention any promotional information, it's always wise to inquire about specials or discounts when ordering from local Chinese restaurants in US. However, ensure that these promotions do not come at the expense of food quality or customer service.

In conclusion, the overwhelmingly negative feedback regarding customer service and food quality at King Gourmet serves as a cautionary tale. When choosing a Chinese meal delivery service in US, prioritize reliable and courteous service and consistently well-prepared food to ensure a positive and enjoyable experience.