Kim's Chinese Food

Welcome to Kim's Chinese Food, a Chinese restaurant located at 553 La Salle Ave in Hampton, Virginia. Serving the Hampton community, Kim's Chinese Food offers a variety of Chinese dishes, with a notable drive-thru service that requires customers to call ahead or order online first. This unique ordering system is a key aspect of their service model, catering primarily to takeout customers. Situated on La Salle Avenue, it aims to provide convenient access to Chinese cuisine for local residents and visitors.

Customer reviews for Kim's Chinese Food present a somewhat polarized view, with one recent experience highlighting significant disappointments, while another praises the food highly. One reviewer found the ordering process at the drive-thru to be confusing, noting the necessity to call ahead or order online without a sufficiently prominent sign indicating this requirement. This customer ordered chicken wings and white rice. They commended the perfect frying of the chicken wings but found them to be completely lacking in flavor. Similarly, the rice was cooked perfectly but had zero flavor, with soy sauce being the only addition that provided any taste. The reviewer also expressed disappointment with the sweet tea, which they had assumed would be homemade but turned out to be powdered tea served in a styrofoam cup. Reflecting on past experiences, this customer recalled a time when Kim's Chinese Food was their go-to Chinese restaurant with flavorful food, expressing uncertainty about what had changed over the years.

This review points to potential inconsistencies in the flavor profiles of some dishes and a possible decline in overall quality compared to the past. The unique drive-thru ordering system, while potentially convenient for some, also appears to be a point of confusion for new customers.

In stark contrast, another reviewer who spent four days in Hampton, VA, declared that the best food they had during their stay was from Kim's Chinese Food. They even compared it favorably to a five-star fine dining restaurant, stating that the latter tasted like "dog food" in comparison. This enthusiastic reviewer praised the large portion sizes and specifically highlighted the excellent fried and steamed dumplings, as well as the shrimp in lobster sauce. They found the shrimp roll to be just "ok," but overall, their experience was overwhelmingly positive.

This highly positive review suggests that Kim's Chinese Food is capable of producing excellent and flavorful dishes, with generous portions that satisfy customers. The specific mentions of the dumplings and shrimp in lobster sauce indicate potential signature dishes or items that are consistently well-prepared.

Based on the conflicting reviews, the environment of Kim's Chinese Food seems to be primarily geared towards takeout, given the drive-thru service that requires pre-ordering. The mention of a drive-thru suggests a setup designed for quick and convenient pickup. However, there is no detailed description of the interior or any potential dine-in facilities. The focus of the reviews is mainly on the food and the ordering process.

The services offered by Kim's Chinese Food prominently include takeout, with a unique drive-thru system that necessitates calling ahead or ordering online. This indicates a focus on efficiency for customers who prefer to pick up their food without leaving their vehicles. The phone number provided, (757) 722-8670 and +1 757-722-8670, is essential for placing call-ahead orders or inquiries. The availability of online ordering is also mentioned, catering to customers who prefer digital platforms. Delivery services are not explicitly mentioned in the reviews, so customers interested in delivery would need to check with third-party delivery apps or inquire directly with the restaurant. The contrasting experiences with food quality suggest that the consistency of their services might vary.

A key feature of Kim's Chinese Food is its drive-thru service with a pre-order requirement, which sets it apart from traditional Chinese takeout establishments. The positive reviewer highlighted large portion sizes and the excellent quality of specific dishes like fried and steamed dumplings and shrimp in lobster sauce. These could be considered signature items. However, the negative reviewer pointed out a lack of flavor in seemingly standard dishes like chicken wings and fried rice, as well as the use of powdered tea, indicating potential inconsistencies in the preparation and ingredients of their menu items.

Promotional information is not included in the provided customer reviews. To learn about any current specials, discounts, or promotions offered by Kim's Chinese Food, it is recommended to contact them directly using the provided phone numbers or check their online ordering platform, if available, for any advertised deals. Local residents might also look for flyers or menus with special offers in the area.

In conclusion, Kim's Chinese Food in Hampton, VA, offers a unique takeout experience with a drive-thru service that requires customers to call ahead or order online. Customer reviews present a mixed picture, with high praise for certain dishes like the dumplings and shrimp in lobster sauce, noting large portions and excellent taste. However, there are also concerns about a lack of flavor in other standard items such as chicken wings and fried rice, as well as disappointment with the quality of the sweet tea. The ordering process at the drive-thru has been noted as confusing due to potentially insufficient signage. Potential customers should weigh these contrasting experiences when considering Kim's Chinese Food. For the most accurate information on their menu, services (including delivery options), and any current promotions, contacting the restaurant directly at (757) 722-8670 is advised.