Jumbo Garden

Jumbo Garden is a Chinese restaurant located at 89 Moonachie Rd, Moonachie, NJ 07074, USA. As a local establishment in the Chinese Restaurant category, Jumbo Garden can be contacted at (201) 807-1136 or via mobile at +1 201-807-1136 for inquiries or orders. Based on recent customer feedback available online, it is important for potential customers to be aware of some significant concerns raised regarding the quality of food and service.

One customer detailed a recent order that included shrimp fried rice, hot and sour soup, beef and broccoli, and chicken wings, totaling $30 with a $4 tip for the driver. This customer reported a highly negative experience with each of the ordered items. The shrimp fried rice was described as consisting of only a minimal amount of small, "dime-sized" shrimp and onions. The customer further stated that they were informed by a lady at the restaurant that they had run out of ingredients but were not told this at the time of ordering, which they perceived as "very deceitful." The hot and sour soup was simply described as "bad," and the beef and broccoli was also deemed unsatisfactory, with the meat being dry and the sauce lacking in flavor. Finally, the fried chicken wings were reported as being bland and unseasoned, leading to an overall impression of terrible food quality.

Based on this experience, the customer strongly advised others to look elsewhere for Chinese food, suggesting that Jumbo Garden is "jaded and doesn't care about their customers." This review paints a concerning picture of the restaurant's food quality and customer service.

Another customer also shared a highly negative experience, indicating significant issues with their order. They reported receiving pork fried rice with no pork, a plain egg roll, and cold wontons. Additionally, essential condiments such as soy sauce and duck sauce were missing from their order. This customer summarized their experience as "trash" and stated that they would give no stars if possible. This feedback further underscores serious concerns about the accuracy and quality of the food preparation and order fulfillment at Jumbo Garden.

Given these two recent and strongly negative reviews, it is difficult to provide a positive introduction to Jumbo Garden. The feedback highlights significant problems with food quality, ingredient availability (and communication thereof), taste, and order accuracy. Potential customers should be aware of these reported issues when considering this restaurant.

The reviews do not provide any positive feedback regarding the environment or ambiance of Jumbo Garden. One might infer that the focus is primarily on takeout and delivery services, given the nature of the complaints related to the food received. There is no mention of a dine-in experience, nor any description of the restaurant's interior or exterior.

In terms of services, Jumbo Garden appears to offer takeout and possibly delivery, as indicated by the tip given to a driver in one of the reviews. However, the quality of these services, particularly the accuracy of order fulfillment and communication regarding ingredient availability, seems to be lacking based on the provided feedback. There is no information about the friendliness or efficiency of the staff, other than the negative implication of deceitfulness in one review.

Regarding features, there are no positive features highlighted in the available reviews. In fact, the lack of essential ingredients in dishes (like pork in pork fried rice) and the absence of standard condiments could be considered negative features. The failure to inform customers about ingredient shortages before they place their order is also a significant negative aspect of their service.

Currently, there is no information available regarding any promotional offers or special deals at Jumbo Garden. Given the negative feedback concerning the basic quality and accuracy of orders, it would be prudent for potential customers to exercise caution, regardless of any potential promotions.

In conclusion, the recent online feedback for Jumbo Garden in Moonachie, NJ, raises significant concerns about the quality of their food and the reliability of their service. Multiple customers have reported issues with taste, ingredient accuracy, missing items, and a lack of communication regarding menu limitations. Potential local users should carefully consider these negative experiences before deciding to order from Jumbo Garden. It would be advisable to seek more recent reviews or perhaps consider alternative Chinese restaurants in the area to ensure a more satisfactory dining experience.