Joy Kitchen

Looking for Chinese meal delivery options in US? While Joy Kitchen is located at 251 Grand Ave, New Haven, CT 06513, USA, and primarily serves the local New Haven community with meal delivery, recent customer experiences indicate significant concerns that may be relevant when choosing a delivery service.

Joy Kitchen is categorized as a Chinese Restaurant offering meal delivery. However, recent online reviews paint a concerning picture of their service. One customer reported an extremely negative experience, citing issues with customer service, food quality, and excessive wait times. This customer waited two hours for an order that was initially estimated to take 45 minutes. Upon arrival, the General Tso's chicken was described as rubbery, mushy, and no longer hot. When contacting the restaurant, the customer alleged that the staff argued about the food temperature and laughed at their complaint, even suggesting the customer bring the food back. The customer also noted excessive condensation in the food containers, suggesting the food had been sitting for a while, and reported that the restaurant attempted to blame the delivery driver. Due to this "worst experience ever," the customer stated they would no longer order from Joy Kitchen.

Another review echoed dissatisfaction with the service, mentioning spending a significant amount of money with the establishment but being denied free duck sauce while receiving unwanted soy sauce. This customer used strong negative language to express their frustration with this policy.

The provided reviews do not offer any information about the restaurant's environment, as they focus entirely on negative aspects of the meal delivery service and customer interactions.

No information regarding specific features, services beyond potentially flawed delivery, or promotional offers is available in the provided reviews. For local users in New Haven, CT, the recent feedback strongly suggests potential problems with long delivery times, poor food quality upon arrival, and unsatisfactory customer service when issues arise.

Please note that this introduction is based on the limited and overwhelmingly negative information found in recent online reviews. For the most accurate and up-to-date details about their menu, services, and any potential changes in their delivery practices and customer service, it is recommended to contact Joy Kitchen directly at (203) 562-7770 or +1 203-562-7770 with extreme caution based on the publicly available feedback.