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Considering Johnny Chang's in Philadelphia, PA
  1. Chinese Food
  2. Chinese Restaurant
  3. Pennsylvania
  4. Philadelphia County
  5. Philadelphia
  6. Lower Moyamensing
  7. Chinese Restaurant in South Broad Street
  8. Johnny Chang's

Johnny Chang's

219 reviews

Johnny Chang's Photos

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Hours

Monday, 11:00 AM - 9:30 PM
Tuesday, Closed
Wednesday, 11:00 AM - 9:30 PM
Thursday, 11:00 AM - 9:30 PM
Friday, 11:00 AM - 10:30 PM
Saturday, 12:00 AM - 10:30 PM
Sunday, 1:00 PM - 9:30 PM

About Johnny Chang's

Johnny Chang's is a Chinese restaurant located at 2601 S Broad St, Philadelphia, PA 19148, USA, offering meal delivery services through platforms like Grubhub and direct phone ordering. They can be contacted at (215) 551-3000 or +1 215-551-3000.

One customer who ordered food via Grubhub reported a severely negative experience, stating that the "food one arrived cold." They detailed issues with the "fried rice had peas that were hard as if they were frozen still" and that they received "about 5 little pieces of steak with onions and peppers." Furthermore, they were "disappointed and disgusted" to find "a maggot in my pepper steak and onions after already eating some of the food" and concluded, "I will never order food from here again."

Another customer who had been ordering from this place for months noted a change in phone service: "I always call for delivery and the lady isn't rude, she's just neutral. Today I called and someone else picked up, the guy is so rude and he kept calling me 'mami' which is very disrespectful. BAD CUSTOMER SERVICE." This indicates a potential issue with rude customer service via phone, particularly with a new person answering calls.

Based on these reviews, Johnny Chang's in Philadelphia, PA, has received significant negative feedback regarding both food quality and customer service. One customer reported receiving cold food containing a maggot and poorly prepared ingredients, vowing never to order again. Another long-term customer noted a decline in phone service quality, citing rude and disrespectful behavior from a staff member. Local users should be extremely cautious when considering ordering from Johnny Chang's due to these serious concerns.

Information about the environment is not provided in these reviews, which focus on meal delivery and phone service. Services include meal delivery through platforms like Grubhub and direct phone ordering. Negative features reported include cold food on arrival, poorly prepared ingredients (hard frozen peas, few pieces of steak), the presence of a maggot in the food, and rude and disrespectful customer service via phone. No positive features or promotional information are mentioned.

Johnny Chang's Location

2601 S Broad St, Philadelphia, PA 19148, USA

Customer Reviews

3.0
219 reviews
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Amanda Davila
Dec 29, 2024

I ordered food from grub hub yesterday. food one arrived cold. The fried rice had peas that were hard as if they were frozen still they gave me about 5 little pieces of steak with onions and peppers. Two I went to put the food in a different bowel to heat up and found a maggot in my pepper steak and onions after already eating some of the food I was so disappointed and disgusted. I will never order food from here again.

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Luna Bravo
Mar 03, 2025

I've been getting food from this place for months, I always call for delivery and the lady isn't rude, she's just neutral. Today I called and someone else picked up, the guy is so rude and he kept calling me "mami" which is very disrespectful. BAD CUSTOMER SERVICE

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Patrick McGrath
Nov 10, 2019

Good service. I had the sesame chicken dinner with pork fried rice ( instead of white rice) , an egg roll, AND wonton soup. This dish was 9.95 and was a great deal of food for that price. This is my favorite dish, and while I have had better versions , this is in my top 5 ( and I order this EVERYWHERE lol). My date comes here often... she had one of their sushi rolls - shrimp tempura in soy paper I believe- and loved it. We also both shared my pork fried rice which was top notch - both loved it! We shared the steamed dumplings which had atleast 6-8 big pieces and we're very good. Overall the staff is fast, the food is great, and the price is on point. I highly recommend if you are in the area or if you are seekibg a place with high quality Chinese and Sushi while not emptying your bank account. For sure I will be returning again and I suggest you do as well . PHOTOS are leftovers to show size ( about 10% actual dish) and 1 single piece of her roll .

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Robert Mendez (Nvda)
May 14, 2023

General toas chickens was hot a delicious a bit on the Spicyier side then I usually get. I wish the chick portions was a bit more I feel it was less then other spots but all n all rice was delicious, chicken was delicious only took 10 min after ordering and the staff is so polite 😋

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Chuck Cee
Aug 16, 2024

Ordered delivery and the driver was told to call when outside . He left my food in an open bag, on the ground, outside where dogs urinate. Disgusting. $40 for 3 small dishes and the chicken was like rubber . Maybe some urine would have improved the taste . I don't know how they're still in business . Avoid at all costs!!!!

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