Find My Perfect Chinese Restaurant Near Me

Exploring Joe's Ginger in New York City: A Chinese Restaurant in Chinatown
  1. Chinese Food
  2. Chinese Restaurant
  3. New York
  4. New York County
  5. New York
  6. Chinese Restaurant in Pell Street
  7. Joe's Ginger

Joe's Ginger

1031 reviews

Joe's Ginger Photos

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Hours

Monday, 11:00 AM - 9:00 PM
Tuesday, 11:00 AM - 9:00 PM
Wednesday, 11:00 AM - 9:00 PM
Thursday, 11:00 AM - 9:00 PM
Friday, 11:00 AM - 9:00 PM
Saturday, 11:00 AM - 9:00 PM
Sunday, 11:00 AM - 9:00 PM

About Joe's Ginger

Welcome to Joe's Ginger, a Chinese restaurant situated at 25 Pell Street in the heart of Chinatown, New York City (NY 10013, USA). As a Chinese restaurant in a historically significant culinary district, Joe's Ginger aims to provide a range of Chinese dishes to both locals and visitors. However, recent customer reviews paint a mixed picture, indicating potential shifts in food quality, pricing, and service standards that local users may find important to consider.

Regarding the environment of Joe's Ginger, the provided customer reviews offer limited insights. One reviewer mentions that the place "used to be great," which could imply a previously positive ambiance or reputation. However, current descriptions of the restaurant's atmosphere, décor, or cleanliness are absent from the reviews. The focus of the feedback is primarily on the food and service aspects. Located on Pell Street in Chinatown, Joe's Ginger is likely situated within a vibrant and bustling area known for its numerous Chinese restaurants and cultural significance. Potential customers interested in the dining environment may need to visit the location to form their own impression or seek additional information from other online sources.

In terms of services, Joe's Ginger appears to offer dine-in service, as one reviewer recounts a detailed experience of eating at the restaurant and interacting with the staff regarding payment and tipping. The mention of ordering specific dishes like scallion pancakes, soup dumplings, and regular dumplings also suggests a traditional sit-down dining experience. While takeout service is not explicitly mentioned, it is common for Chinese restaurants in busy urban areas like Chinatown to offer this option for customers on the go. Delivery service is also not directly addressed in the reviews. For those interested in takeout or delivery from Joe's Ginger, it is advisable to contact them directly at (212) 285-0999 or +1 212-285-0999 to inquire about these services and their availability.

The quality of the food at Joe's Ginger has elicited varied reactions from recent customers. One reviewer expressed significant disappointment, stating that the food is now "super expensive" and "doesn’t even taste good," especially noting a decline from a previously positive experience. Specific dishes mentioned in the negative reviews include a "dry and flakey" scallion pancake, soup dumplings with a "weird taste," and regular dumplings described as "small" and not comparable to those found at a "proper dim sum restaurant." Another reviewer echoed concerns about the food, stating that the "portion is bad and the taste is off," leading them to suggest a complete rethink of the restaurant's model to avoid closure. These negative comments raise serious questions about the current culinary standards at Joe's Ginger. In contrast, one reviewer briefly mentioned that "the food was great" and the "dumplings were amazing," offering a more positive perspective on the food quality. This stark contrast in opinions suggests potential inconsistency in food preparation or a divergence in customer expectations and experiences.

Features of Joe's Ginger, based on the limited dish-specific feedback, include offerings like scallion pancakes, soup dumplings, and regular dumplings. The negative comparison of the dumplings to those at a "proper dim sum restaurant" might imply that Joe's Ginger is not primarily a dim sum specialist but still includes these items on their menu. The positive mention of "amazing" dumplings suggests that this could be a standout dish for some customers, despite the conflicting opinions. The "Pups Platter" and "Chef's suggestions" mentioned in a review for a different restaurant (Neo-China) are not referenced here, so they are not features of Joe's Ginger based on the provided information. The significant concerns about food quality and portion size in the negative reviews might overshadow any potentially positive features for some potential customers. To gain a clearer understanding of Joe's Ginger's menu and any specialty dishes, it would be beneficial to consult an updated menu or inquire directly with the restaurant.

Regarding promotional information, the provided text does not contain any explicit details about ongoing promotions, discounts, or special offers at Joe's Ginger. The reviews focus on the food quality, pricing, and service experiences, without any mention of deals or special menus. The negative feedback regarding the perceived high prices relative to the food quality suggests that value for money might be a concern for some customers. It is common for restaurants, especially in a competitive market like Chinatown, to offer promotions to attract and retain customers. To find out if Joe's Ginger currently has any special offers, it is advisable to check their website if available, follow them on social media if they have a presence, or contact them directly. Given the concerns about the restaurant's current state expressed in the reviews, any promotional efforts might be aimed at attracting new customers or encouraging repeat business.

In conclusion, Joe's Ginger, a Chinese restaurant located in Chinatown, New York City, has received mixed reviews from recent customers. While one reviewer found the food and dumplings to be great, others reported significant issues with food quality, taste, portion size, and pricing, noting a decline from past experiences. Additionally, one reviewer detailed a negative service encounter related to tipping and bill inquiries, describing the staff as "rude." This combination of concerns about both the food and service suggests that potential local users should approach Joe's Ginger with caution and perhaps consider recent feedback alongside any past positive experiences they or others may have had. For the most accurate and up-to-date information on their menu, services, environment, and any current promotions, it is recommended to contact Joe's Ginger directly at (212) 285-0999 or +1 212-285-0999 or visit their location at 25 Pell St, New York, NY 10013, USA.

Joe's Ginger Location

25 Pell St, New York, NY 10013, USA

Customer Reviews

3.0
1031 reviews
T
Tien F
Apr 15, 2025

Very frustrating as this place used to be great and now the food is super expensive and it doesn’t even taste good! I’d been okay if the food is decent but it’s not. The scallion pancake is dry and flakey. The soup dumplings have a weird taste. The dumplings are small and it’s not like the ones you’d seen at a proper dim sum restaurant. Portion is bad and the taste is off. I really don’t want to be critical to local business but this place needs a complete rethink of their model otherwise it’ll wash up on the shore of closed business Really hoping for this place to come back!

L
Lauren Miller-Mazzant
Apr 08, 2025

The food was great, dumplings were amazing, however the service was terrible. The people working here were so rude to us, me in particular. I had given the exact amount to pay on the receipt, because I always leave the tip on the table. I’m from Ohio, so I’m not sure if that’s uncommon in NY or not. They refused to take the bill because I didn’t leave a tip yet. I had also questioned the bill three times because it didn’t seem accurate and each time was ignored. They refused to take the bill again when I got frustrated trying to get answers about the pricing because I still didn’t put a tip. In my opinion a tip wasn’t deserved because of the service. I left one to be nice anyway, but if I could do it all over again I would have left the money to pay the bill on the table and not have tipped at all.

D
David Cunningham
Feb 24, 2025

The #2 soup dumplings were really good. I'm a newbie to this and didn't expect the soup to be inside the dumpling... I would go back for this dish because it was super delicious. Also had vegetable buns - this was great too. Unfortunately they do not have vegetarian soup dumplings. The service/staff was adequate, they serve food fast and roll their eyes when you take to long to make a decision. The restaurant was clean, but small.

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Joice Chen
Mar 16, 2025

The worst service I’ve ever met before, rude! Asked for another dish of ginger vinegar, was ignored. food compared to other Shanghainese/Chinese restaurant just ok, won’t come back.

D
David Chitanava
Jan 17, 2025

Three-star ranking is well-deserved for this place. Considering the rudeness of the staff, attitude food portions, taste, and the overall atmosphere, they don’t deserve more. It’s cash only and leaving a generous tip is a “must”.

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