Japan West

We were actually really excited to come here since the reviews were consistently great. When walking in it didn't seem like the AC was that high but I think we got used to it. Now, I did like that the server came by with towels to wash our hands with and then we were given Chex mix as the table snack? Lol Our server was attentive until I told her I didn't like my ramen. Now I understand some restaurants don't house make their ramen but my ramen tasted like a Maruchan package you can get for $1 at the store and overall didn't eat more than two bites, definitely not $15 worth. When I told her I didn't like it she said "oh I'm sorry" and walked away while I was talking to ask her to take it back (this pissed me off) as I wasn't offered to get something else or anything. My husband ordered nigiri which wasn't bad he said the quality of the fish could've been better for the price per piece of fish not order, salmon was kinda too fishy if you get my drift. The two rolls we got were great but overall, wouldn't go back- there's not many options for special rolls and definitely not worth the price and you'll still have to pay for your food if you send it back :)

Don’t let the warm had towel service fool you, that’s where the “classy” stops. Very over priced for what’s is offered. First hibachi restaurant I’ve ever been to that you can not order Hibachi at the regular tables as well. Having a service dog makes it hard to sit at hibachi tables. Sushi was good but very overpriced. Everyone’s food came out at different times so some had to wait several minutes to eat till everyone had their food. Service was ok but very minimal and lacking for such a small restaurant. Definitely won’t ever be back. Worth driving to Perrysburg to go to Nagoya for the same price but hands down better food service and selection.

We stopped by this restaurant on our way home from Detroit to Columbus. It was a very busy Saturday night, so the wait was a little bit longer than expected. However when the food finally came, each minute of waiting paid off. Very authentic and delicious Japanese food. My dinner box has very good variety. When they serve your tempora with smashed white radish, you know it's a good Japanese restaurant. My husband had curry rice with tonkatsu. The curry is every rich in flavor, and he did not share his tonkatsu with me, so I don't know how that tastes like. (Must be too good to share🙃) The eating experience is quite enjoyable (except the waiting part), but it did not stop here. It was until Sunday and after we got back to Columbus that I realized I left my purse at Japan West. I left Japan West a message, and they replied once they received it. And the staff was nice enough to mail it back to me, so I don't have to go through all the work to replace my driver's license and bank cards. Thank you so much, Japan West. This doesn't mean I encourage you to leave your purse at a restaurant, but Japan West, they have the hospitality to go extra milage to provide you a real GOOD service. I like it much.

While in town for a business trips this resturant was recommended by several coworkers. I never would have thought to get sushi in Findlay Ohio but Japan West is great! The server was very hospitable and friendly, the chef checked in on every table and had lengthy conversations, and the resturant was very clean. The resturant is conveniently on the downtown strip near to several business and hotels. The food was competitively priced for the area and a great change of pace from chain restaurants. Would happily recommend for business meals, dates, or pickup!

Had reservations at 730 and werent seated until 740, no problem. Then we sit at the hibachi for almost 30 min. And no water, not soup, not even the little bowl of chex mix. The food is good and they were somewhat busy but no excuse for not even speaking to us for a half hour. Do better