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Jade Palace - Chinese Restaurant Takeaway in Wappingers Falls, NY
  1. Chinese Food
  2. Chinese Restaurant
  3. New York
  4. Dutchess County
  5. Wappingers Falls
  6. Chinese Restaurant in U.S. 9
  7. Jade Palace

Jade Palace

137 reviews

Jade Palace Photos

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Hours

Monday, 11:00 AM - 9:00 PM
Tuesday, 11:00 AM - 9:00 PM
Wednesday, Closed
Thursday, 11:00 AM - 9:00 PM
Friday, 11:00 AM - 9:30 PM
Saturday, 11:00 AM - 9:30 PM
Sunday, 12:00 AM - 9:00 PM

About Jade Palace

Jade Palace, located at 1659 US-9, Wappingers Falls, NY 12590, offers Chinese Restaurant category meal takeaway. The restaurant presents a clean and well-decorated environment, creating an appealing atmosphere. Some customers have praised the pleasant ambiance and the polite service, particularly noting the friendly demeanor of the staff.

However, customer experiences with the food and service have been mixed. While some appreciate the restaurant's cleanliness and decor, others have expressed dissatisfaction with the quality of the dishes. Specifically, reviews mention issues such as oily and unevenly cooked vegetable dumplings, stale and cold rice, and greasy, unappetizing chicken with cashew nuts. The sautéed string beans were noted as a positive aspect of the meal by one customer.

The service has also received mixed reviews. While some customers found the staff pleasant, others experienced slow service, even though the staff mentioned being busy with phone orders. This suggests that during peak times, delays in service may occur.

Despite the mixed reviews, Jade Palace continues to offer Chinese takeaway services. For orders or inquiries, you can contact them at (845) 297-1188 or +1 845-297-1188. Customers are encouraged to consider the varied experiences shared in reviews when making their dining decisions.

Jade Palace Location

1659 US-9, Wappingers Falls, NY 12590, USA

Customer Reviews

3.0
137 reviews
J
Jasmine Colicci
Dec 29, 2024

Beautiful place very clean and decorated. Smelled amazing and had amazing costumer service. Lady upfront had amazing manners and was very polite, I bought one flower and she gave me another one on the house just for me! Love it here

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Andric Bowen
Dec 28, 2024

We’ve been searching for good Chinese restaurant and, unfortunately, haven’t had much luck. We found Jade Palace and decided to try it. From the minute we walked in, we had doubts but decided to stay. The service was slow, though they did mention they were busy with phone orders, which I can understand. The server who took our order was pleasant. We ordered sautéed string beans and chicken with cashew nuts, both with brown rice. We also added vegetable dumplings to our meal. After a long wait, our food finally arrived. The dumplings were a letdown—they were oily and only cooked on one side. The sautéed string beans were the only saving grace of our meal. The rice was stale and cold, and the chicken with cashew nuts was greasy and didn’t taste like chicken. We couldn’t bring ourselves to eat it and informed the staff about our dissatisfaction. The service was slow and the food was not up to par. Our quest for decent Chinese food continues...

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smartreply11
Jul 25, 2023

🤢🤢🤢Absolutely disgusted! I ordered chicken and broccoli with the sauce on the side. Along with green beans. When I got back to work I finally had a chance to sit down and I open the chicken and broccoli and see a green worm! I turn the broccoli over more and see more worms and maggots. I called them and initially was told they don't give refunds. I went back the next day and showed them only then, would they refund me! How dare you 😤 as an establishment who is serving the public NOT wash your vegetables. Maggots in my food, I am very traumatized. You don't even deserve one star. And after I brought it to your attention you continued to serve customers and be open. Imagine if I had gotten the sauce on the food, I wouldn't have saw anything!! Tell your friends and family for their safety do not eat here!

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Wanda
Aug 15, 2023

Ordered Sesame Chicken Lunch. I truly tried to find an edible piece of chicken. Kept chewing & chewing and ended up with something like wood Pulp! Could not swallow. Ate some vegetable fried rice which lacked not only freshness, but flavor also. Disappointed to say the least. Wappingers Falls has numerous Chinese restaurants and all of them lack. Bummer.

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Sparkle Mahn
Jan 02, 2025

Did a take-out order. The food is not like it used to be. Don't say I didn't warn you.

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