Jade Linden

Jade Linden is a Chinese Restaurant situated at 78-6 Linden Boulevard in Howard Beach, New York. As a local establishment within the Chinese Restaurant category, Jade Linden aims to serve the community with a variety of Chinese dishes. This introduction is based on recent feedback from customers who have shared their experiences with the restaurant, highlighting several concerns regarding food quantity, pricing policies, and customer service.

Several customer reviews indicate issues with the portion sizes at Jade Linden. One reviewer explicitly stated that while the food "tastes ok," the "quantity is poor," alleging that the restaurant charges a significant amount for their food while simultaneously reducing the portions. This feedback suggests that customers may find the value proposition of the meals to be lacking, as they perceive the amount of food received to be insufficient for the price paid. Another comment echoed this sentiment, advising the restaurant not to "raise the price and cut the portions," implying that this has been a noticeable trend affecting customer satisfaction.

A recurring and significant point of contention among reviewers is the restaurant's policy regarding barbecue sauce. One customer detailed a particularly frustrating experience related to the pricing of barbecue sauce. They noted that while many other restaurants provide barbecue sauce for free upon request, Jade Linden charges for it, even when wanted as an accompaniment to the meal. The pricing structure outlined on a sign in the restaurant specified different charges for the sauce depending on how it was served: $1 for on one side, $2 for all over the food, and $2.50 for served separately. However, when this customer asked for it on the side, they were quoted a price of $2.75. Upon pointing out the sign stating $2.50, the customer was told that the additional $0.25 was for tax. The reviewer expressed disbelief and accused the restaurant of dishonesty, arguing that tax is typically included in the listed price of food items and that this discrepancy appeared to be an attempt to cover an error or an outdated sign. This customer emphasized the principle of honesty in business and warned that such practices could lead to losing customers.

Another reviewer also mentioned the issue of being charged for barbecue sauce, stating that they were charged $2 for barbecue on chicken and $3 for barbecue sauce on everything. This further corroborates the unusual policy of charging for a condiment that is often provided complimentary at other similar establishments. This practice, combined with the perceived poor quantity of food, appears to be a significant source of dissatisfaction for some customers.

In addition to the concerns about portion sizes and the charge for barbecue sauce, one review also described the staff as "very rude and obnoxious." This serious accusation regarding customer service further detracts from the overall impression of Jade Linden. Negative interactions with staff can significantly impact the dining experience and contribute to customer dissatisfaction, potentially leading them to avoid the restaurant in the future.

Based on the provided reviews, there is no positive feedback regarding the environment or ambiance of Jade Linden. The focus of the comments is primarily on the food itself, the pricing policies, and the customer service. Therefore, it is not possible to provide an objective description of the restaurant's atmosphere or décor based on the available information.

Regarding services, Jade Linden likely offers takeout, as is common for most Chinese restaurants. The reviews do not explicitly mention dine-in service, but it is reasonable to assume that they have a physical location where customers can eat on-site. The availability of phone numbers ((718) 296-7105 and +1 718-296-7105) indicates that customers can place orders or make inquiries via telephone. There is no mention of delivery services in the provided reviews, so local users interested in this option may need to contact the restaurant directly or check with third-party food delivery platforms.

The reviews do not highlight any specific positive features of Jade Linden. The recurring themes in the feedback are negative, focusing on the perceived poor quantity of food for the price, the unexpected charges for barbecue sauce, and allegations of rude customer service. Therefore, it is difficult to identify any unique selling points or positive attributes of the restaurant based on this information.

Similarly, there is no mention of any promotional offers or special deals at Jade Linden in the provided customer reviews. Given the negative feedback concerning pricing and value, it is not possible to comment on any potential positive promotional aspects of the restaurant.

In conclusion, the recent customer feedback for Jade Linden Chinese Restaurant in Howard Beach, NY, raises significant concerns regarding food quantity relative to price, an unusual policy of charging for barbecue sauce, and allegations of rude customer service. While one reviewer mentioned that the food "tastes ok," this positive aspect is overshadowed by the multiple negative experiences shared by other customers. Potential local users should be aware of these reported issues when considering Jade Linden for their Chinese dining needs. It may be prudent to seek more recent reviews or consider these points when making a decision.