Jade Gourmet

Welcome to Jade Gourmet, a Chinese restaurant situated at 403 Lowell St in Wakefield, Massachusetts. As a local establishment in the Chinese Restaurant category, Jade Gourmet aims to serve the community with a selection of Chinese cuisine available for both takeout and dine-in experiences. You can reach them at (781) 245-1500 or via mobile at +1 781-245-1500 for inquiries or to place an order.

Based on the available customer reviews, experiences at Jade Gourmet appear to be varied. One reviewer expressed significant dissatisfaction with the food quality, describing several dishes as excessively greasy and tasteless. Specifically, they mentioned the Sweet and Sour Chicken being hard and oily, and the rice having an unusual, quinoa-like texture. This customer ultimately discarded their meal. However, it is important to note that this is a single perspective and may not represent the experience of all patrons.

In contrast, another long-term customer, who has been visiting Jade Gourmet since approximately 2018, reports a positive experience. This reviewer consistently orders a specific combination of dishes, including Beef Teriyaki, Crab Rangoon, Chicken Fingers, Pork Fried Rice, and Chicken Wings. Their continued patronage suggests satisfaction with these particular menu items over an extended period. This indicates that Jade Gourmet may have certain signature dishes that are well-received by its regular customers.

Regarding the service at Jade Gourmet, both reviewers offer positive feedback. The first reviewer, despite their disappointment with the food, specifically noted that the staff are "very kind and great with customer service." Similarly, the long-term customer described the service as "great, helpful and friendly!" This suggests that Jade Gourmet prioritizes customer interaction and strives to create a positive and helpful environment for its patrons, even if opinions on the food itself may differ.

Information regarding the environment or ambiance of Jade Gourmet is limited in the provided reviews. The mention of Wakefield being a "small town" by one reviewer does not offer specific insights into the restaurant's interior or atmosphere. The other reviewer does not comment on the physical space, focusing instead on the food and service. Therefore, potential customers may need to visit the location to form their own impression of the dining environment.

Details about specific features of Jade Gourmet, such as unique menu offerings beyond the items mentioned, preparation styles, or specialties, are not readily available in the provided text. The contrasting opinions on food quality suggest that there might be variability in the execution of different dishes or that individual taste preferences play a significant role in the overall satisfaction. The long-term customer's loyalty to their regular order implies consistency in the preparation of those particular items.

Currently, there is no promotional information available for Jade Gourmet in the provided reviews. This means there are no mentions of discounts, special offers, or limited-time promotions. Customers interested in learning about any potential promotions may need to contact the restaurant directly via phone or inquire during a visit.

In summary, Jade Gourmet is a Chinese restaurant in Wakefield, MA, that offers both takeout and dine-in options. Customer reviews present a mixed picture regarding the food quality, with one reviewer expressing strong dissatisfaction due to greasiness and lack of flavor, while another long-term customer reports consistent satisfaction with their specific regular order. Notably, both reviewers commend the restaurant for its kind, helpful, and great customer service. Potential customers may want to consider the specific dishes mentioned in the positive review or try a selection from the menu to form their own opinion. Given the lack of information on the environment and the absence of current promotional details, direct engagement with the restaurant might be the best way to gather further insights.

As a Chinese restaurant in Wakefield, Jade Gourmet serves a local clientele and appears to have established a rapport with some regular customers over time, as evidenced by the long-term patronage mentioned in one review. The focus on friendly and helpful service suggests a commitment to customer satisfaction beyond just the food itself. For those in the Wakefield area looking for Chinese cuisine, Jade Gourmet offers a local option with a history in the community. However, prospective diners may want to consider the varying opinions on food quality when making their decision.