Jade Garden

Welcome to Jade Garden, your neighborhood Chinese restaurant located at 1410 Kasold Dr a13, Lawrence, KS 66049, USA. As a part of the Chinese Restaurant category in Lawrence, Jade Garden aims to provide a diverse menu of Chinese cuisine, catering to both those looking for a quick meal to-go and those who prefer to dine in and enjoy a relaxed atmosphere. We offer a variety of dishes, and based on customer feedback, we strive to deliver flavorful food with appealing presentation and generous portions.

The environment at Jade Garden appears to be conducive to both picking up takeout orders and enjoying a meal on-site. One customer who initially ordered food to go and later dined in mentioned that both experiences were good. This suggests that Jade Garden offers a comfortable and welcoming space for dine-in customers. While specific details about the décor and ambiance are not extensively described in the provided reviews, the positive mention of dining in implies a pleasant setting where customers can enjoy their meals. The discovery of a 'secret' menu by one customer also hints at a potentially more extensive or specialized offering beyond the regular menu, adding an element of intrigue for returning visitors.

Jade Garden offers multiple services to cater to different customer preferences. Primarily, they provide takeout service, which seems to be a popular option based on the positive review from a visitor in town for a sports event. This customer specifically mentioned ordering food to go and being very satisfied with the quality, quantity, and presentation. Additionally, Jade Garden offers dine-in service, as evidenced by the same customer's subsequent visit where they chose to eat at the restaurant and reported a positive experience with both the food and the service. The mention of Boba teas also indicates a beverage offering that complements their food menu, providing another reason for customers to visit and enjoy their time at the restaurant.

A significant feature of Jade Garden, highlighted by a positive review, is the delicious taste of their food, coupled with good quantities and nice presentation. This suggests a focus on not only the flavor of their dishes but also on ensuring that customers receive satisfying portions that are visually appealing. The fact that a visitor who initially got takeout was impressed enough to return and dine in speaks volumes about the quality and overall experience offered by Jade Garden. The availability of a 'secret' menu adds another layer of intrigue, suggesting potential specialty dishes or off-menu items that regular customers might discover and enjoy, encouraging repeat visits and exploration of their culinary offerings.

However, not all customer experiences have been positive. One recent review detailed a highly unsatisfactory experience involving a lunch order of General T’so chicken that was reportedly not cooked fresh and served lukewarm. The customer's attempt to address this issue with the staff at the counter resulted in what they perceived as rude and dismissive behavior. The staff member's suggestion to simply reheat the food was met with displeasure, as the customer was looking for freshly prepared food. This negative experience was exacerbated by the customer's feeling of being treated poorly based on their attire, leading to a strong condemnation of the food quality and customer service on that particular occasion.

The stark contrast between the two reviews provides a mixed picture of the customer experience at Jade Garden. While one customer raved about the delicious food, good portions, nice presentation, and excellent service during both a takeout and a dine-in visit, including enjoying their Boba teas, another customer reported a significant issue with the freshness and temperature of their food, coupled with unprofessional and rude treatment from the staff. This discrepancy suggests that the quality of food and service might be inconsistent, or that individual experiences can vary greatly depending on the specific circumstances and staff interaction.

Currently, there is no specific promotional information available for Jade Garden based on the provided reviews. Chinese restaurants often have lunch specials, combination deals, or discounts for certain order types. To learn about any current promotions or special offers at Jade Garden in Lawrence, it would be best to contact them directly via phone at (785) 843-8650 or mobile at +1 785-843-8650. You can also inquire about any ongoing deals when placing an order or visiting the restaurant.

In conclusion, Jade Garden in Lawrence, KS, is a Chinese restaurant offering takeout and dine-in services, along with beverages like Boba tea. While one customer experienced delicious food with good portions and presentation, and praised the service during both takeout and dine-in visits, another reported a significant issue with the freshness of their food and encountered rude customer service. This suggests that while many may have positive experiences at Jade Garden, potential inconsistencies in food quality and service should be considered. For those interested in trying Jade Garden, it might be beneficial to inquire about the freshness of dishes when ordering and to be aware that experiences can vary. For the latest information on their menu and any special offers, contacting the restaurant directly is recommended.