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Discover Jade Garden of Putnam: Your Local Chinese Restaurant
  1. Chinese Food
  2. Chinese Restaurant
  3. Connecticut
  4. Windham County
  5. Putnam
  6. Putnam
  7. Chinese Restaurant in Kennedy Drive
  8. Jade Garden of Putnam

Jade Garden of Putnam

260 reviews

Jade Garden of Putnam Photos

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Hours

Monday, 11:00 AM - 9:30 PM
Tuesday, 11:00 AM - 9:30 PM
Wednesday, 11:00 AM - 9:30 PM
Thursday, 11:00 AM - 10:00 PM
Friday, 11:00 AM - 11:00 PM
Saturday, 11:00 AM - 9:30 PM
Sunday, 11:00 AM - 9:30 PM

About Jade Garden of Putnam

Looking for a Chinese restaurant in Putnam? Jade Garden of Putnam is located at 319 Kennedy Dr. You can contact them at (860) 928-5351 or their mobile number +1 860-928-5351, offering takeout and potentially delivery services through platforms like Uber Eats.

As a local Chinese Restaurant, Jade Garden of Putnam has received negative feedback regarding both order accuracy, particularly concerning dietary restrictions, and overall food quality based on recent customer reviews. One customer with a gluten allergy ordered salt and pepper shrimp labeled as gluten-free on Uber Eats. However, upon arrival, the dish was found to be cooked in batter, which the restaurant confirmed was not gluten-free. The customer reported dissatisfaction with the restaurant's lack of a solution for this mislabeled and inedible order, describing it as a "terrible experience."

Another reviewer reported a negative experience with the general food quality. They described the food as "nasty all the way around." Specific issues included crab rangoons that were overcooked with minimal filling, sweet and sour chicken that was missing the sweet and sour sauce, and an overcooked egg roll with a cold inside. The batter on the chicken was also overcooked, while the chicken inside was reportedly undercooked. Despite placing an order with a stated 20-minute preparation time, the food picked up 25 minutes later was described as overcooked and stale, leading to an overall "terrible experience" and a lack of recommendation.

Based on these recent reviews, Jade Garden of Putnam appears to have significant issues with both accurately fulfilling orders with dietary restrictions and maintaining consistent food quality, with reports of overcooked, undercooked, and incorrectly prepared dishes. Local users with allergies or those seeking reliable Chinese takeout may want to exercise caution based on this feedback.

No information regarding the restaurant's environment, dine-in services (if any), features, or promotional offers was available in the provided reviews. For the most current details, contacting Jade Garden of Putnam directly at (860) 928-5351 may be beneficial.

Jade Garden of Putnam Location

319 Kennedy Dr, Putnam, CT 06260, USA

Customer Reviews

3.0
260 reviews
K
Kate Cerrone
Feb 14, 2025

I placed an order through Uber Eats that was labeled gluten free, the salt and pepper shrimp. I have an allergy and cannot eat gluten. When it arrived it was cooked in batter. I called and they said the batter is not gluten free. I asked for some remedy to the problem since I paid $19.20 for the entree and could not eat it because it was mislabeled. They had no solution. I had a terrible experience.

M
Maddie Nichols
Feb 15, 2024

food was nasty all the way around. Crab rangoons were way over cooked as well as had very little to no filling. I ordered sweet and sour chicken and there was no sweet and sour sauce. the egg roll was also over cooked and the inside was cold. The batter on the chicken was overcooked as well but the chicken inside was not cooked all the way. I ordered this at 12:50 they said it would be 20 minutes. I picked up at 1:15 the food should have been fresh instead of overcooked and stale. Overall terrible experience and I do not recommend.

G
Gale
Nov 04, 2023

First time eating here. Driving through the area and decided to stop in for their lunch specials. Dining room is old and cluttered. We were the only ones there. Waitress was busy with take-out which seems to be the more popular choice. Food was just ok. Only thing piping hot was the pork chow mein. Probably better choices in the area.

T
Tatiana garcia
Dec 28, 2024

Didn’t wanna leave this review but I hate being lied to. I was told chicken wings were made fresh every order as I always ask for FRESHLY MADE. I received my order tonight everything was piping hot the wings however were cold as hell, outside AND inside meaning you didn’t even attempt to warm up old ones you just threw them in the box. I’m so disgusted. ATLEAST pop them in the microwave if you’re going to use old ones. These are awful. And I’ll go elsewhere for wings from now on.

t
tim eldredge
Feb 18, 2025

Worst food I've ever tasted. Everything had a yellow hue. Fryer oil was old and dirty. Absolutely inedible. Even the soda was flat.

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