Jade Garden

Situated at 4028 Broadway in the bustling area of Upper Manhattan, New York City, Jade Garden operates within the platform category of "Chinese Restaurant," offering a variety of Chinese culinary options to local residents and visitors. As a provider of Chinese cuisine, Jade Garden likely offers services such as takeout and potentially delivery and dine-in, catering to different customer preferences for enjoying their meals. However, based on recent customer feedback available online, it's important for prospective customers to be aware of certain aspects regarding order accuracy and pricing.

One recent customer review details an issue with an order of fried rice. The customer reported ordering a large regular fried rice but received a small size upon arriving home. Upon checking the receipt, they discovered that they were indeed billed for a small rice. The total cost for this smaller portion, including tax, amounted to $7.33. This experience highlights two potential areas of concern for future customers: the accuracy of order fulfillment and the perceived value for money, particularly regarding the portion sizes relative to the cost. The reviewer explicitly mentioned that this was their first-time order, which suggests that the initial experience was not satisfactory.

Another customer review provides feedback on a different dish, the steamed chicken and broccoli. According to this review, the sauce accompanying the dish was described as "very dense and thick," making it difficult to spread evenly over the chicken and broccoli. While the reviewer noted that the "service was quick," the issue with the sauce's consistency could impact the overall enjoyment of the meal. This suggests a potential inconsistency in the preparation of sauces, which is a crucial element in many Chinese dishes.

Considering these two recent reviews, a balanced perspective on Jade Garden is necessary. While one reviewer did acknowledge quick service, the primary feedback revolves around issues with order accuracy and the quality of a specific dish component (the sauce). The discrepancy in the fried rice order, where a customer was charged for a larger size but received a smaller one, is a significant concern as it directly affects customer satisfaction and trust. Similarly, the description of the sauce as overly thick and difficult to spread indicates a potential problem with the recipe or preparation process for that particular dish.

It is important to note that these reviews represent individual experiences and may not be indicative of every customer's interaction with Jade Garden. However, they provide valuable insights into potential areas where the restaurant might need to focus on improvement, such as ensuring order accuracy during packaging and reviewing the consistency of their sauces.

For local users considering ordering from or visiting Jade Garden, it would be prudent to double-check their orders before leaving the premises, especially for takeout. Additionally, those planning to order dishes with sauces might want to be aware of the reported consistency issue. Despite these points of concern raised in the reviews, Jade Garden remains a local Chinese restaurant serving the Upper Manhattan area, and other customers may have had positive experiences.

To get in touch with Jade Garden, customers can use the phone number (212) 795-0556 or the mobile phone number +1 212-795-0556. Their physical address is 4028 Broadway, New York, NY 10032, USA. These contact details are essential for placing orders, making inquiries, or providing feedback directly to the restaurant management. Utilizing these channels might be helpful for customers who have specific concerns or questions based on the recent reviews.

In conclusion, Jade Garden is a Chinese restaurant located on Broadway in Upper Manhattan. While they offer a range of Chinese cuisine and likely provide takeout and possibly other services, recent customer feedback has highlighted potential issues with order accuracy, specifically regarding the size of a fried rice order, and the consistency of the sauce in a steamed chicken and broccoli dish. While one reviewer noted quick service, these points suggest that prospective customers should exercise caution and perhaps verify their orders upon receipt. As with any restaurant, experiences can vary, and these reviews offer a snapshot of recent customer interactions that should be considered when making a decision to order from or visit Jade Garden.