- Chinese Food
- Chinese Restaurant
- North Carolina
- Gaston County
- Gastonia
- Chinese Restaurant in North New Hope Road
- Jade Express - Gastonia
Jade Express - Gastonia Photos










Hours
Monday, 11:00 AM - 7:00 PMTuesday, 11:00 AM - 7:00 PM
Wednesday, 11:00 AM - 7:00 PM
Thursday, 11:00 AM - 7:00 PM
Friday, 11:00 AM - 8:00 PM
Saturday, 11:00 AM - 8:00 PM
Sunday, Closed
About Jade Express - Gastonia
Jade Express - Gastonia is a Chinese restaurant located at 246 N New Hope Rd in Gastonia, North Carolina. As a local establishment in the Chinese Restaurant category, Jade Express offers takeout and delivery services to the Gastonia community. Customers can place orders by calling (704) 215-6211 or +1 704-215-6211.
Online customer reviews for Jade Express - Gastonia present a stark contrast in experiences, indicating a potential variability in food quality and service. It is important for prospective customers to consider both positive and negative feedback when evaluating this restaurant.
One customer shared a highly positive experience, stating that Jade Express offers the "Best I e had in Gastonia so far" for Chinese food, which they reportedly eat weekly. This reviewer was particularly pleased with the chicken, noting that it was "properly cooked and not tough." Their order included General Tso's chicken (which they felt could be spicier but was still good), orange chicken, fried rice, lo mein, egg rolls, crab rangoon, and "those little donut things," along with their boyfriend's plate, for a total under $50 with delivery. They expressed being "really happy with this purchase" and were eager to try the donuts, which they said smelled amazing. This customer also appreciated that the food was flavorful enough to not require sauce, even though it was missing from their order. They commended Jade Express for providing good food and putting care into their creations, something they felt was lacking in other local establishments.
In stark contrast, another customer had an extremely negative experience, urging people to "Please Stop ⛔ and Read This" and not to give their money to Jade Express. This reviewer described the food as "disgusting" and claimed it made them "very very sick 😷," leading to a hospital visit due to alleged "Salmonella Poisoned" from the restaurant. They directly addressed Jade Express, asking them not to respond with "auto lies." This customer described the food as "totally dried out" and not appearing fresh even through the window. They specifically mentioned the crab rangoons as being "hard as hell with no feeling." This reviewer went on to speculate negatively about the restaurant's location within what they described as a mall needing demolition, suggesting this might be the primary reason for its business.
Given these two highly divergent reviews, it is challenging to form a definitive overall assessment of Jade Express - Gastonia. One customer reports a very positive experience with well-cooked chicken, flavorful dishes, and good value, while the other recounts a severe negative experience involving alleged food poisoning and poor food quality. These conflicting accounts highlight the importance of considering that individual experiences can vary significantly.
Information regarding the restaurant's environment, specific features beyond takeout and delivery, and any current promotional offers is not available in the provided text. Therefore, it is not possible to comment on the ambiance of the dining space or any unique aspects of the restaurant that might differentiate it. Similarly, without promotional details, we cannot share any special deals or incentives that Jade Express - Gastonia might be offering.
For local users in Gastonia considering Jade Express, it would be wise to take these contrasting reviews into account. The positive review suggests that some customers have found the food to be of good quality and value, while the severe negative review raises significant health and quality concerns. Potential customers might want to consider these points and perhaps look for additional recent reviews or information to get a broader understanding of the current customer experience at Jade Express - Gastonia. Due to the limited and conflicting information available, a balanced and comprehensive introduction is difficult to achieve beyond presenting these contrasting customer experiences.
As a Chinese restaurant offering takeout and delivery in Gastonia, Jade Express serves a need in the local community. However, the available feedback indicates a potential inconsistency in the quality and safety of their food. Local users should weigh these factors carefully when deciding whether to patronize this establishment.
Jade Express - Gastonia Location
246 N New Hope Rd, Gastonia, NC 28054, USA
Customer Reviews
Best I e had in Gastonia so far and I eat Chinese food probably weekly. The chicken was properly cooked and not tough. I ordered the general tsos (could be spicier but was still good) and the orange chicken, fried rice, lo mein. Egg rolls, crab Rangoon, and those little donut things plus my boyfriend’s plate for right under $50 with delivery. Not bad I’m really happy with this purchase. Can’t wait to try the donuts, they smell amazing! There was no sauce with my order, I forgot to ask, but the food was great regardless it didn’t even really need it. Thank you guys for actually having good food in the area and putting care into what you create. Many places lack that around here these days.
People Please Stop ⛔ and Read This. Do Not give these people at Jade Express your 💵 ///////////////////////////////This food was disgusting and made me very very sick 😷 i had to go to hospital i had gotten Salmonella Poisened from here. Please Jade Express don’t try and reply back with your auto lies.The food was totally dried out. Didn't look like it through the window. My crab ragoons were hard as hell with no feeling. I truly believe that the only reason a lot of people buy from you because your the only only spot in this Eastridge Mall that really need demolishing.
DoorDash delivery driver was fast! But the food quality was some of the worst I have ever experienced. Sweet&Sour Chicken was very overcooked and almost no meat to the pieces, mostly burned breading, cold, dry and awful. Very little sauce provided. Rice was just okay. Sugar donuts same thing, way overcooked yet cold upon delivery and I only live 15 minutes away from the restaurant! There's no way Jade Express used freshly prepared food for my order. I was very disappointed and it was expensive too. $30 by the time delivery was included for a one person meal without drink. I threw most of the food away.
Rice has no taste. They didn't have any sesame chicken. Employees definitely could have been nicer. I will never buy food from here again
they never wanna give you any sauce with the order and they make every excuse not to, what’s the point of ordering something and not have everything you need for your food?? I like the food itself, but I wont ever place another order with them again, and neither should you, they are greedy, with service like that, they should close down if they don’t treat customers right
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