- Chinese Food
- Chinese Restaurant
- Colorado
- Jefferson County
- Wheat Ridge
- Arvada Plaza Area
- Chinese Restaurant in Kipling Street
- Jack in the Box
Jack in the Box Photos









About Jack in the Box
Jack in the Box is located at 5165 Kipling St, Wheat Ridge, CO 80033, USA. You can contact them at (303) 423-0169 or +1 303-423-0169 for potential meal delivery or takeout options. While typically known for a diverse fast-food menu, including items beyond traditional Chinese cuisine, we can examine recent customer experiences at this location.
Based on recent reviews, customer experiences at this particular Jack in the Box location have been largely negative. One customer recounted walking out after waiting at the register with no staff attending to them, despite three employees being behind the counter, one of whom was on their phone. This suggests potential issues with customer service and attentiveness.
Another detailed review described the restaurant's environment poorly, referring to it as "run down" and "unsanitary." Concerns were raised about a homeless person loitering outside, a mess left on a table inside, frequently unavailable drink options at the fountain, and an unsanitary and smelly bathroom. The reviewer also commented on the unkempt appearance and negative attitudes of some staff members, alleging that they seemed uninterested in working and prioritizing personal phone use over customer service and cleanliness. These observations raise significant concerns about the restaurant's upkeep and hygiene.
Furthermore, this reviewer reported receiving cold food, empty napkin dispensers, and overflowing trash cans, indicating potential issues with food quality and basic maintenance. The reviewer expressed doubt about the presence and engagement of the management or owner in addressing these problems and bringing the restaurant up to franchise and local standards. They were highly critical of the overall performance and maintenance of the establishment.
One customer even humorously suggested terminating all staff and seeking a significant discount on the purchase price due to the poor maintenance and performance observed. They claimed to have photographic evidence of the restaurant's poor condition and implied potential dissatisfaction from the City of Wheat Ridge regarding its state.
Given these reviews, local users considering meal delivery or takeout from this specific Jack in the Box location in Wheat Ridge should be aware of the reported negative experiences concerning service, cleanliness, environment, and food quality. While Jack in the Box is a well-known chain, this particular outlet seems to be facing significant challenges based on recent customer feedback.
Jack in the Box Location
5165 Kipling St, Wheat Ridge, CO 80033, USA
Customer Reviews
We walked in to eat at the Jack in the Box Arvada because we had a horrible experience at Cracker Barrel! We stood at the register at Jack in the Box nobody came up to take our order. When there were 3 workers behind the counter 1 on her phone. So we walked out! Guess we should just eat at home it’s been a night
Worst Jack in Box in a nice neighborhood,but this restaurant is literally a run down ghetto or second ward. Homeless man was loitering outside and someone left a mess on a table inside. Drink fountain are almost always out of drinks so I had to choose other drink I didn’t like or want. Bathroom was unsanitary and it stinks when I entered to just wash my hands. Workers look like they woke up and didn’t even bother to look at their best and some seemed to have a lousy attitude. Cashier is not thrilled to work as he (not a she with red lips and two short hair tied up) is only interested in showing whatever was on his mobile phone to his coworker. They should be working harder and keeping this facility clean, neat, organized, and clean. If bathroom stinks, it’s most likely the kitchen is just as filthy. I received a cold food. I can get cold food at home from my refrigerator so this defeated the restaurant’s purposes. Napkin dispensers were empty. One trash was nearly full, but workers were busy doing something not related to work. I know this one guy seemed serious who also works at Popeye’s, I’m cool with him. I wonder whether or not the manager or much less the owner is ever around to bring it up to standard according to franchise expectations and local regulations. I don’t think the owner really cares. Apology from the owner does not excuse from accountability as the owner is enabling this to continue. Will I ever go back here again? That remains to see based on owner changing or just apologizing, but nothing happens. If I was to purchase this place, all staff will be terminated and ask the owner for 50% discount for poor maintenance. Poor performance overall. I went there today and pictures from my mobile are evidence of how poorly run this place is. City of Wheat Ridge won’t be happy.
Very horrible customer service the young dude at the register seemed out of it he repeated my order back to me like 5 times i asked if he was intoxicated or high he said maybe and laughed then i asked for a burger the jumbo jack and then proceeded to ask me why burger was that 3 more times WHAT HAPPENED TO JACK IN THE BOX PLEASE HIRE BETTER QUALITY WORKERS!!! & there men’s bathroom looks like it hasn’t been cleaned in weeks very disappointing in my experience today don’t recommend this location to anybody not even my worst enemy
I visited this Jack in the Box location 2 nights ago and had an awesome experience! First off, there are not many 24 hour anything spots anymore so your choices are limited. Of those choices, I recommend Jack in the Box or at least this location because the food tasted freshly-made (hot burgers with nice buns and patties and crispy fries) and the customer service was awesome. Jorge and the other gentleman I didn’t get the name of were nice, provided great recommendations, and overall made our visit great.
I went here today to get a couple of Jr bacon cheese burgers during my lunch and they made me wait 26 minutes for my hamburgers to be made! It shouldn't take almost 30 minutes to make some simple burgers but I guess for them they think everyone has time to wait for their food! When I went inside to see where my food was the workers didn't acknowledge me and didn't even apologize for the wait
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