Jack in the Box

Dear local users in US,

We understand your interest in Chinese Restaurants and meal delivery services. While Jack in the Box, located at 18 Wilson Rd, Humble, TX 77338, USA, is primarily a fast-food chain known for its burgers and fries rather than Chinese cuisine, we are providing an objective overview based on the available customer reviews for those who may be interested in diverse dining options or have connections in the Humble, Texas area.

Jack in the Box can be contacted at (281) 446-2398 or +1 281-446-2398 for inquiries or orders, should you or someone you know be in the Humble, Texas area.

Based on recent customer feedback, experiences at this particular Jack in the Box location appear to be varied. One customer reported an exceptionally positive experience, specifically highlighting the excellent service provided by Lourdes, who was described as nice, polite, friendly, helpful, and professional. They also commended Julexus for cooking their food quickly and to a delicious taste. This customer rated their visit as the best ever at this location.

However, another customer shared a significantly negative experience. They reported a long wait time for their order, despite there being no initial line. After paying, they had to wait an additional 15 minutes in their car and then another 5 minutes inside the restaurant to receive their food. The order was reportedly missing napkins and condiments, and the food was described as warm and not fresh. This customer also mentioned not receiving a receipt and stated that this was not their first disappointing visit, vowing not to return to this location.

Summary of Customer Feedback:

• Positive Service Mention: One employee, Lourdes, received high praise for excellent customer service.
• Fast Cooking Noted: Another employee, Julexus, was commended for quick preparation.
• Long Wait Times Reported: One customer experienced a significant delay in receiving their order.
• Issues with Food Quality: Food was described as warm and not fresh by one reviewer.
• Missing Items: An order was reportedly missing napkins and condiments.
• Negative Repeat Experience: One customer indicated a history of disappointing visits to this location.

The reviews do not provide details about the restaurant's environment. Jack in the Box primarily offers counter service and drive-thru, and meal delivery may be available through third-party services, though this is not explicitly mentioned. As a fast-food restaurant, its features include a quick-service model with a menu focused on burgers, fries, tacos, and other similar items, which does not typically align with the Chinese Restaurant category. No specific promotional information for this location is available in the provided reviews.