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Explore Imperial House in Prospect Park, PA
  1. Chinese Food
  2. Chinese Restaurant
  3. Pennsylvania
  4. Delaware County
  5. Prospect Park
  6. Chinese Restaurant in Chester Pike
  7. Imperial House

Imperial House

134 reviews

Imperial House Photos

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Hours

Monday, 11:00 AM - 10:00 PM
Tuesday, Closed
Wednesday, 11:00 AM - 10:00 PM
Thursday, 11:00 AM - 10:00 PM
Friday, 11:00 AM - 11:00 PM
Saturday, 11:00 AM - 11:00 PM
Sunday, 12:00 AM - 10:00 PM

About Imperial House

Imperial House is a Chinese restaurant located at 573 Chester Pike, Prospect Park, PA 19076, USA. They can be contacted at (610) 534-4251 or +1 610-534-4251.

Customers have observed positive changes at Imperial House. One reviewer speculated about new ownership due to the noticeably nicer interior, particularly with the removal of plexiglass barriers installed during Covid-19. They also praised the woman who took their order over the phone and assisted at the pickup counter as "so sweet and friendly!" Importantly, they noted that the food was prepared "exactly like we ordered and made exactly how we asked!!" and found it "So so good!!" expressing their intention to return frequently.

Another customer described the food as "delicious, full of flavor," and the service as "excellent." They found the staff to be "friendly and attentive," which made their entire visit enjoyable. They offered a practical tip for those ordering during busy times, recommending "picking up instead of delivery to avoid any delays," concluding that it's a "Great spot for a satisfying meal!"

Based on these reviews, Imperial House in Prospect Park, PA, offers a significantly improved dining experience with a nicer environment and exceptionally sweet, friendly, and attentive staff. Customers can expect their orders to be accurate and prepared to their specifications, with delicious and flavorful food. To ensure timely service, especially during peak hours, opting for pickup is advised over delivery. Local users looking for a reliable Chinese restaurant with great food and service should consider Imperial House.

The environment is reported to have a nicer interior, especially with the removal of Covid-related plexiglass. Services include meal delivery and pickup, with staff described as sweet, friendly, and attentive. Key features are delicious and flavorful food prepared accurately as ordered, excellent customer service, and a recommendation for pickup during peak hours to avoid delivery delays. No specific promotional information is available in the provided text.

Imperial House Location

573 Chester Pike, Prospect Park, PA 19076, USA

Customer Reviews

3.0
134 reviews
L
Lauren Wallace
Jan 03, 2025

I’m not sure if Imperial House in Prospect Park got new owners BUT I do know that it looks so much nicer in there - the plexiglass from Covid was removed - the woman on the phone upon ordering and at the counter at pick up was so sweet and friendly! And the food is exactly like we ordered and made exactly how we asked !! So so good !! We will be back again and again !!!

J
Jin
Oct 07, 2024

The food was delicious, full of flavor, and the service was excellent. The staff were friendly and attentive, making the entire visit enjoyable. If you're planning to order during peak hours, I highly recommend picking up instead of delivery to avoid any delays. Great spot for a satisfying meal!

G
Giorgio I.
Sep 21, 2024

The food was great, some of the best fried wings and hot sauce I’ve ever had with the ketchup, of course. Service was unbelievably fast , how the hell do they do it? I have no idea. The young man at the front desk was extremely friendly. Also, they do good delivery too.

j
jason hey
Oct 10, 2024

I recently re-visited and noticed a big improvement, likely due to new ownership. The food was outstanding, full of fresh flavors, and the service was top-notch. The new staff was attentive and friendly, creating a welcoming atmosphere. Definitely worth a visit – it feels like a whole new experience!

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l henderson
Jul 07, 2024

Food is fresh, delicious and very hot. But the issue here is their delivery service. If we pay for delivery and then you want a tip on top of the delivery fee, YOU MUST GET OUT OF THE CAR IN ORDER TO ACTUALLY FINISH THE DELIVERY SERVICE. Delivery means you from your vehicle to our door. Then tip. NOT US TO YOUR VEHICLE OR FOOD ON GROUND. Such a shame because we are great tippers. A higher standard of service would be nice. Especially when we order at least 2 times per week. We do pick up and delivery.

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