Imperial China Diner

Generally I enjoy the Orange Chicken from this establishment. My family are frequently placing orders for home delivery and the quality & portion sizes are abundantly great. Today because I am at a hotel and honestly didn’t think to order direct, instead I used Uber. HUGE Mistake as the quantity was less and my brown rice had clumps of soggy white rice. Regardless of how an order is placed, in restaurant, direct delivery or third party delivery there should not be ANY deviation in what a customer receives. #disappointed

Living in West Pearland, it’s challenging to find good food, so I was hopeful this spot would become one of my go-to takeout places. Unfortunately, it turned out to be a disappointment. The sign on the door said “takeout only,” so I decided to give it a try since I was in the area. I ordered a few specialties, like Happy Family, based on online recommendations. While everything was edible, the food was bland, overly starchy, and had a gummy texture. Sadly, most of it ended up in the garbage. I never thought I’d say this, but Panda Express is 100 times better. The egg drop soup, in particular, was disappointing—filled with clumps of egg yolks and egg whites that made me a bit queasy. Overall, it’s a hard pass for me. Off putting customer service.

The parking lot for pickup was very obviously full, so I placed an order for pick-up. Egg drop soup and chicken fried rice. I am traveling, so after I placed my order, I went outside to walk my dog. When my order was ready, they waved at me in a way that said your food is ready when you are. I finished walking my dog and picked up my order. They were SO NICE. I will be back for sure. Great meal by great people. Thank you!

I ordered online and tipped for delivery. They usually deliver very fast, so when I didn’t get my order, I called. They informed me they didn’t have a driver and that I could take it up with credit company to get my tip back. My daughter had to go for the order. Then, there were no utensils or napkins after they were requested when the order was entered. When I called them, they put me on hold. After 10 minutes of no answer. I hung up.

We ordered delivery online from this establishment. We ordered the wonton soup, egg rolls, steamed dumplings, crab rangoons, and orange chicken. The wonton soup was good, a little on the bland side, but overall good. The steamed dumplings and crab rangoons were spot on and very tasty. The egg rolls were soggy with a hot exterior and almost cold interior. The orange chicken was bland, and the chicken chunks were huge. The biggest issue we had with the chicken was that it was of terrible quality. The chicken was tough and chewy and we had a difficult time cutting the chunks into smaller pieces using the plastic utensils it came with, so we had to use steak knives to actually cut the chicken. I was sorely disappointed in the food quality here and can't recommend eating at this establishment.