Hy-Vee Chinese

Hy-Vee Chinese is a Chinese restaurant located at 2323 W Broadway in Council Bluffs, Iowa. As a local Chinese restaurant, it aims to serve Chinese cuisine to the community. They can be contacted at (712) 635-7203 or their mobile number +1 712-635-7203.

Recent customer reviews paint a negative picture of the service and food quality at this Hy-Vee Chinese location. One customer recounted waiting for almost ten minutes without any interaction from the staff, despite three employees being present behind the counter. This reviewer described the employees as actively avoiding eye contact, with one focused on a breadstick in the pizza oven, another lazily stirring soup, and a third stocking buffet containers. After finally being acknowledged and told they would be helped "in a minute," the customer waited an additional four minutes before leaving without placing an order. This individual strongly advised others to seek better Chinese food elsewhere.

Another review was equally critical, describing the crab rangoons as the "worst" they had ever had, labeling them as "sooooo stale." The entrees were characterized as "old" and "mushy," leading to an "unappetizing" experience. This reviewer also recommended China Wok, located across the street, as a significantly better alternative.

Based on these reviews, the environment and service at this Hy-Vee Chinese appear to be significant concerns. The lack of attentiveness from the staff and the long wait times reported by one customer suggest potential issues with customer service. The other review does not directly comment on the environment but focuses on the poor quality of the food.

The features of this Chinese restaurant, based on the limited and negative feedback, do not highlight any positive aspects. Instead, the stale rangoons and old, mushy entrees indicate potential issues with food freshness and preparation. The lack of customer interaction and long wait times point to service deficiencies.

There is no promotional information available in the provided data. Given the strongly negative recent feedback regarding both service and food quality, local users in Council Bluffs may want to consider these experiences when deciding where to dine for Chinese food. The reviews explicitly recommend an alternative restaurant across the street. For any potential changes in service or food preparation, contacting the restaurant directly at (712) 635-7203 or +1 712-635-7203 might provide more current information, although the recent experiences shared by customers should be taken into consideration.