Hy-Vee Chinese

Welcome to Hy-Vee Chinese, a Chinese food counter located within the Hy-Vee grocery store at 310 SW Ward Rd, Lee's Summit, MO 64081, USA. As a part of the Chinese Restaurant category, Hy-Vee Chinese aims to offer Chinese cuisine within a supermarket setting. They can be contacted at (816) 345-0887 or their mobile number +1 816-345-0887 for inquiries.

Based on recent customer reviews, it is crucial for potential customers to be aware of some serious issues reported regarding the service, food quality, and environment of Hy-Vee Chinese. These reviews highlight significant concerns that may impact the dining experience.

One customer reported arriving 30 minutes before the stated closing time and discovering that there was no cook available. This lack of a cook so close to closing prevented the customer's husband from ordering what he had planned and wanted. The reviewer suggested that if the operating hours are from 11 AM to 8 PM, adequate staffing, including cooks for breaks and other duties, should be scheduled throughout that time. This incident indicates potential issues with staffing and adherence to operating hours, which could lead to disappointment for customers arriving later in the day.

Another review painted a very negative picture of the food quality and the overall environment. The customer stated that the food was "old and did not taste good." When they inquired about the freshness of the food, an employee working at the Chinese counter allegedly advised them that if they wanted fresh food, they should have visited around 5 PM. This suggests that the food available later in the evening may not be freshly prepared and could be sitting out for an extended period.

Adding to the negative feedback, the cashier, who was a different employee, reportedly commented on the poor food quality by blaming "corporate" and stating that this was the reason they themselves did not eat there. This internal criticism shared with a customer is highly concerning and further undermines confidence in the food being served.

The timing of this negative experience was before 7 PM, which is still within the stated operating hours. This indicates that the issues with food freshness are not limited to the very end of the day.

Furthermore, the customer described the dining environment as unhygienic, noting that "all of the tables were dirty and trash over flowing." This suggests a lack of attention to cleanliness and maintenance of the dining area, which can significantly detract from the overall dining experience and raise concerns about hygiene standards.

The reviewer concluded by stating that they did not observe any employees who seemed to care about the situation. This lack of apparent concern from the staff further exacerbates the negative impression left by the poor food quality and the unclean environment.

Considering these two recent reviews, there are substantial concerns regarding multiple aspects of Hy-Vee Chinese. The lack of an available cook close to closing, the reported serving of old and poorly tasting food, the negative comments from employees about the food quality, and the description of a dirty and unkempt dining area all point to significant shortcomings. These issues collectively suggest potential problems with food preparation practices, staff morale, and the overall management of the Chinese food counter within this Hy-Vee location.

Based on this information, local users considering Hy-Vee Chinese should be aware of the potential for negative experiences. The reviews do not offer any positive feedback regarding the food, service, or environment that might counterbalance these serious concerns. There is no mention of any specific features or promotional offers in these reviews.

In conclusion, the recent online feedback for Hy-Vee Chinese in Lee's Summit, MO, raises significant red flags. Customers have reported issues with the availability of food service during operating hours, the freshness and taste of the food, negative attitudes and comments from employees, and a dirty dining environment. Without any positive reviews to provide a balanced perspective, it is difficult to recommend this establishment based on the currently available information. Local users seeking a reliable and enjoyable Chinese dining experience in Lee's Summit may want to explore other options that have received more positive and consistent feedback regarding their food quality, service, and cleanliness. It would be prudent to consider these recent experiences before deciding to dine at or order from Hy-Vee Chinese.