Hungry Howies Santa Rosa

Been coming here for 4 years and only ever had 1 issue. It wasn't anything major, just a minor annoyance. I'd say that's a pretty great record these days. People are always super nice and aside from the one time, my pizza has always been outstanding. Highly recommend ♡

First time to eat here and the food was great and service was also. I placed and online order for 6 large pizzas and it was ready on time with the online website. We had one of these places back home and it closed down. I was very satisfied with the whole experience

The food is great. The service is okay. But the atmosphere was completely heartless and cold. It did not match the service or great food. I give this place 5 out of 10.

We went to pick up our pizza the cashier came up said nothing to us..as she had airpods in and was on the phone with her “daddy”. No one was wearing gloves. Unclean environment and horrible customer service.

This is the second time where we have not had our pizza delivered. We live in a newer neighborhood and the first time this happened it was understandable. However before the pizza was delivered they had called to double check on the address and informed me they had figured it out and would be delivering our pizza soon with no issues. So I did not think there would be any issue, we waited about THREE HOURS to get our pizza and when I checked my phone, the delivery guy they said that I would need to contact the store. I spoke to the manager and at first he said they would refund us our money but I told him that I wanted our pizza. They made our pizza and we took it home. Last night we ordered pizza again and this was at 8:15 and it said it would take 90 minutes. About 9:45 my fiancé attempted to call and see where the pizza was because it said it had been delivered but we did not have it. He was put on hold for 5 minutes so he called again and then was put on hold for another 5 minutes. He called once more at 9:55 and again was put on hold. Their store says they close at 10:00PM but the great employees that work there decided not to take the phone call. He drove up to the store and was told that none of them could clock back in to make the pizza and he would have to call at 8:00 AM when the manager was there. I’m not sure how these employees are found or what the hiring process is but obviously someone needs to figure out a better way to locate the homes and there is a lack of communication. And obviously the order was delivered to the wrong house because we are the only house with our house number down our street. Each home has their house number posted on the front of their house so I’m not sure what the disconnect was. This is the last time we will be ordering from them.