Hunan Express

Welcome to Hunan Express, a Chinese restaurant located at 1925 S Church St in Smithfield, Virginia. As a Chinese restaurant, we primarily focus on providing takeout services to the local community. You can place your orders by calling us at (757) 357-0561 or +1 757-357-0561.

Information regarding the specific environment or ambiance of Hunan Express for dine-in customers is not available in the provided text, suggesting that our primary focus is on takeout service. Customers visiting to pick up their orders can likely expect a functional area for order collection.

Our services mainly consist of takeout. Customers can place their orders via phone and then pick up their food from our location. The reviews do not provide details about delivery services, so it is assumed that takeout is the primary mode of service offered at Hunan Express.

The features of Hunan Express are centered around the Chinese dishes we offer. Based on the customer reviews, our menu includes popular items such as General Tso's chicken special, fried chicken wings, and fried rice. However, customer experiences with the quality and freshness of these items appear to vary significantly.

One customer review expresses extreme dissatisfaction with their recent order. They described the General Tso's chicken as "mushy" and tasting like it had been microwaved from the previous day. The fried chicken wings were described as "weird" with "absolutely no flavor, just grease and flour." The fried rice was also criticized for being "very mushy" and lacking flavor, with the reviewer suspecting it was cooked several days prior. This overwhelmingly negative experience led the customer to discard their entire order and express confusion over the restaurant's decent online ratings.

In stark contrast, another reviewer, who was visiting from out of town, had a highly positive experience. They proclaimed Hunan Express to be "the best Chinese food I’ve had by far!" This reviewer praised the freshness of all the dishes, noting that the chicken was crispy, and even the rice and broccoli were "perfectly cooked." They also appreciated the portion sizes as "perfect amount of food for one person" and found the prices to be "great!" Additionally, they highlighted the thoughtful packaging, where containers are wrapped with plastic wrap to prevent leaks. This reviewer was so impressed that they wished for a similar restaurant in their own town.

Given these contrasting reviews, it is challenging to definitively characterize the features of Hunan Express. While one customer experienced significant issues with the freshness and quality of multiple dishes, another found the food to be exceptionally fresh and well-prepared. This discrepancy suggests potential inconsistencies in food preparation or perhaps differences in the specific dishes ordered and individual preferences.

Regarding promotional information, there is no mention of any specific promotions, discounts, or special offers in the provided text. Local users interested in knowing about any such deals at Hunan Express would need to contact the restaurant directly at (757) 357-0561 or +1 757-357-0561 to inquire.

In conclusion, Hunan Express in Smithfield, VA, is a Chinese restaurant primarily offering takeout services. Recent customer feedback presents a polarized view of the food quality and freshness. One customer reported a very negative experience with multiple dishes, while another found the food to be exceptionally fresh and delicious. Potential customers should be aware of these differing opinions when considering ordering from Hunan Express. To obtain the most current information on the menu, hours, and any potential promotions, as well as to inquire about food quality standards, direct contact with the restaurant is recommended.