House of Taipei

House of Taipei, located at 16500 Northcross Dr, Huntersville, NC 28078, USA, serves as a local Chinese restaurant with a notable addition of Thai cuisine, offering a diverse range of Asian flavors to the Huntersville community and beyond. You can reach them at (704) 987-7997 or via mobile phone at +1 704-987-7997 for inquiries or to plan your visit. As a Chinese restaurant that also specializes in Thai dishes, House of Taipei aims to provide a unique dining experience by blending the culinary traditions of two distinct Asian cultures.

While specific details about the restaurant's ambiance and environment in the Huntersville location are not extensively described in the provided reviews, the mention of a previous location in the University Area suggests a history within the local dining scene. One reviewer with years of experience with the restaurant, particularly at a Providence Road location, speaks positively about the consistent "excellent service and food" at that branch. This established reputation may offer some insight into the culinary standards House of Taipei strives to maintain.

A significant highlight from the customer feedback is the exceptional quality of the food, particularly the Thai options. One reviewer explicitly stated that the "Thai food options especially were very good and authentic," indicating a strength in this aspect of their menu. This suggests that House of Taipei is not just a standard Chinese restaurant but also offers well-prepared and genuine Thai dishes, catering to a broader range of palates.

Among the recommended dishes is the "drunken noodles," which one customer enthusiastically described as "spicy, savory, and well rounded in flavor." This positive feedback highlights a specific menu item that has resonated well with diners, suggesting it as a must-try for those who enjoy bold and flavorful noodle dishes. The combination of spice and savory notes indicates a carefully crafted dish that balances different taste elements effectively.

In terms of service, one reviewer specifically praised their server, David, noting that he was "professional, friendly, and kind." This positive feedback underscores the importance of attentive and courteous service in enhancing the overall dining experience at House of Taipei. A friendly and professional server can significantly contribute to a customer's satisfaction and willingness to return.

However, not all feedback regarding service at the Huntersville location is uniformly positive. One long-time customer, who frequents another location of House of Taipei, shared a contrasting experience at the Huntersville branch. Their review mentioned that while the "Huntersville location has great food," they encountered a "horrible attitude" from the female manager. This reviewer noted that this negative attitude seemed directed towards certain individuals, as they observed more pleasant interactions with other customers. This suggests a potential inconsistency in the service experience depending on interactions with specific staff members.

The reviewer further emphasized the impact of this negative interaction on their overall experience, stating that if the restaurant could replace the manager, "the experience will be soo much better." They also mentioned that their tip reflected the poor service received, indicating a direct correlation between the perceived quality of service and their tipping behavior. This feedback highlights a potential area for improvement in the management and customer service at the Huntersville location.

Given the available information, House of Taipei in Huntersville presents itself as a Chinese restaurant with a strong offering of authentic Thai cuisine. The food, particularly the Thai dishes like the drunken noodles, appears to be well-received. While the service from individual staff members like David is commended, there is a notable concern raised regarding the attitude of the female manager, which has negatively impacted at least one customer's experience. Potential diners might want to be aware of this feedback.

Currently, there is no specific promotional information available in the provided reviews. To inquire about any ongoing specials or promotions at the House of Taipei in Huntersville, it would be best to contact them directly via phone. This would also provide an opportunity to gather more information about the current dining environment and any steps taken to address the service concerns raised in the reviews.

In summary, House of Taipei in Huntersville offers a diverse menu of Chinese and Thai dishes, with the Thai food being particularly praised for its authenticity and flavor. The drunken noodles come highly recommended. While the service from some staff members is excellent, there is a reported issue with the attitude of the female manager that potential customers should be aware of. For those in the Huntersville area looking for a Chinese restaurant with strong Thai options, House of Taipei is worth considering, but it may be prudent to manage expectations regarding the service based on recent feedback.