House Of Chou

Welcome to House Of Chou, a Chinese Restaurant located at 12508 Dillingham Square in Woodbridge, Virginia. As a Chinese restaurant serving the Woodbridge community, House Of Chou offers a variety of classic Chinese-American dishes for takeout and potentially delivery. Based on recent customer feedback, experiences at House Of Chou appear to be varied, with some patrons expressing significant dissatisfaction while others consider it their go-to place for Chinese food, particularly highlighting a specific dish.

One first-time customer had a severely negative experience at House Of Chou. This reviewer reported feeling nauseous after just two bites of their meal, indicating a significant issue with the food quality. They explicitly stated they would never order from the restaurant again and described everything they ordered as "horrible." The beef lo mein was characterized as "dark and oily and dry," suggesting a problem with its preparation and texture. The chicken and broccoli was reported to be cold, and the chicken wings were described as being "days old" and barely edible. This highly critical review paints a concerning picture of the food quality and freshness on at least one occasion.

In contrast, another customer described House Of Chou as their "go-to place" whenever they crave Chinese food, indicating a generally positive long-term experience. However, this same reviewer recounted a significant service issue on a recent order. Their order was forgotten, resulting in an additional hour of waiting time beyond the initially quoted 45-minute timeframe (ordered at 6:35 PM, expected at 8:00 PM, received almost at 9:00 PM). While they acknowledged that such mistakes can happen, they expressed unhappiness with the handling of the situation. Despite this significant service lapse, this customer did praise one specific dish, the "Crispy beef," as "absolutely delicious" and stated their intention to return, considering it the "best in town" for their preferences.

The contrasting reviews provide a mixed perspective on House Of Chou. The extremely negative feedback regarding the beef lo mein, chicken and broccoli, and chicken wings raises serious concerns about food quality and freshness. The positive feedback, albeit from a customer who also experienced a significant service issue, highlights the crispy beef as a standout dish that keeps them coming back. The service issue of a forgotten order and the subsequent hour-long delay also point to potential inconsistencies in order fulfillment and customer service responsiveness.

Given the limited information about the environment of House Of Chou from these reviews, it is difficult to provide a detailed description. As a restaurant that appears to focus on takeout and potentially delivery, the ambiance of any dine-in area is not discussed. The reviews primarily focus on the food quality and service aspects related to off-premise consumption.

In terms of services, House Of Chou clearly offers takeout, as both reviewers ordered food for consumption elsewhere. The name "Tso Chinese Takeout & Delivery" in a previous listing (which may be related or a different establishment) suggests that delivery is also likely an available service. To confirm the delivery area and any associated fees, it would be best to contact House Of Chou directly at (703) 590-0596 or +1 703-590-0596.

The features of House Of Chou seem to include a menu of standard Chinese-American dishes, with the crispy beef being a particularly praised item. However, the reported issues with other dishes like the beef lo mein, chicken and broccoli, and chicken wings indicate potential inconsistencies in food preparation and quality control. The incident of a forgotten order leading to a significant delay highlights potential issues with order management and customer service recovery. The fact that one customer considers it their "go-to place" suggests a degree of local popularity, possibly driven by the quality of specific dishes like the crispy beef.

No promotional information is mentioned in the provided reviews. It is unknown if House Of Chou offers any specials, discounts, or loyalty programs. To inquire about any current promotions, customers would need to contact the restaurant directly.

In conclusion, House Of Chou in Woodbridge, VA, appears to be a Chinese restaurant with a somewhat inconsistent reputation based on the limited customer feedback available. While one customer had a severely negative experience with multiple dishes, another considers it their go-to place, specifically praising the crispy beef. However, this returning customer also experienced a significant service failure with a forgotten order and a long delay. Potential customers might find the crispy beef to be a standout item, but should be aware of the reported issues with other dishes and the possibility of service-related problems. For the most accurate information on their menu, delivery options, and any promotions, direct contact with House Of Chou is recommended.