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Hops Kitchen Chinese Restaurant Delivery in Queens Village, NY
  1. Chinese Food
  2. Chinese Restaurant
  3. New York
  4. Queens County
  5. Queens Village
  6. Chinese Restaurant in Francis Lewis Boulevard
  7. Hops Kitchen

Hops Kitchen

104 reviews

Hours

Monday, Closed
Tuesday, 11:30 AM - 11:00 PM
Wednesday, 11:30 AM - 11:00 PM
Thursday, 11:30 AM - 11:00 PM
Friday, 11:30 AM - 11:00 PM
Saturday, 11:30 AM - 11:00 PM
Sunday, 11:30 AM - 11:00 PM

About Hops Kitchen

Hops Kitchen is a Chinese Restaurant located at 109-69 Francis Lewis Blvd in Queens Village, New York City, offering meal delivery services to the local community. They can be contacted at (718) 740-3137 or their mobile number +1 718-740-3137 for placing orders.

Customer reviews regarding Hops Kitchen present a mixed picture. Some customers have reported negative experiences with the service, describing both the delivery person and the person answering the phone as "really rude." One reviewer expressed strong dissatisfaction with this aspect of the business, emphasizing the importance of customer service and stating they would not order again.

In terms of food quality, experiences also vary. One long-time customer initially indicated satisfaction, mentioning regular orders of crispy fried chicken and shrimp rolls, though noting the rolls could sometimes be greasy. However, this same customer later reported a very negative experience with the orange chicken, describing it as "Disgusting, HARD & OLD" with a nasty tasting sauce and questionable meat quality. This experience led them to cease being a loyal customer.

Conversely, another customer provided a brief positive note, indicating they had been ordering from Hops Kitchen for a long time and would recommend it to others. This suggests that some customers have had satisfactory experiences with their food and service.

Local users considering meal delivery from Hops Kitchen should take into account these contrasting recent reviews. While some customers have been satisfied, there are notable concerns regarding customer service and food quality consistency.

Hops Kitchen Location

109-69 Francis Lewis Blvd, Queens Village, NY 11429, USA

Customer Reviews

3.0
104 reviews
d
david jason
Aug 16, 2024

I really like Chinese food, but the person who delivers the food and the person who answers the phone are really rude. I wish they didn't do business like this. And above all, the customer comes first. This place is very rude and I will never order from here again. Note I have been ordering from here for a long time and will tell everyone I know.

T
Thicky Keyona
Aug 18, 2023

I ordered from here everyday for the past week. I always order fried chicken crispy & a couple shrimp rolls. Usually the fried chicken is good & the shrimp rolls are good but a little greasy at times. Well today i wanted to order something different so i ordered orange chicken. It was Disgusting, HARD & OLD! When i first bit into the orange chicken it was hard as a rock i had to spit it out. Not only that it tasted very very old. The sauce was so nasty and old tasting i couldn't eat it if i tried. Also not sure if its even chicken looked like the cut the chicken pieces or (whatever meat it is) in half. Doesnt look like chicken & didn't taste like chicken . Please be careful when ordering from here. Unfortunately they lost a loyal customer smh.

์ œ์‹œ์นด
Aug 16, 2024

This Chinese restaurant is so rude and racist. I have never been to such an unfriendly restaurant in my life. You should never go to a restaurant like this. The food is so bad.

M
Melissa Presta
Aug 16, 2024

I ordered food here but it smelled weird so I threw it in trash when I called to complain about the smell the owner got even angrier the man who answered the phone here was the worst most unfriendly person I've ever met Never order food here you'll be hurt

R
Regina M
Aug 26, 2024

Saw the chef drop broccoli on the floor and put it right back in the pot. No rinse. All I needed to see. Food sucked.

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