Hop Sing Chinese Restaurant

Hop Sing Chinese Restaurant, located at 214 Essex St, Hackensack, NJ 07601, USA, is a local Chinese Restaurant serving the Hackensack community. They can be contacted at (201) 343-6080 or their mobile number, +1 201-343-6080. While specific details about the restaurant's ambiance or interior design are not available through the provided information, it's important for potential local users to consider the recent customer experiences when deciding whether to patronize this establishment.

The primary service offered by Hop Sing Chinese Restaurant appears to be takeout, as indicated by the nature of the customer reviews which discuss ordered meals brought home. There is no mention of dine-in service in the provided feedback. It is crucial for local users seeking delivery options to note that the reviews do not mention this service, suggesting that pickup is the likely method for obtaining food from this restaurant.

Based on the limited but detailed customer feedback available, the features of Hop Sing Chinese Restaurant present a mixed picture. One significant point of concern raised by a customer involves an order of "Mango chicken" which turned out to be unsatisfactory. The reviewer described the dish as having rubbery chicken, an excessive amount of raw vegetables, and a sauce that did not taste like mango, instead resembling a "gelatinous slime." This experience led the customer to believe that the restaurant might have lacked the necessary ingredients for the ordered dish and improvised with subpar results. The subsequent offer to replace the meal with "Tso chicken," based on the reasoning that "no one complains about that," further suggests potential inconsistencies in the quality and preparation of different menu items. Notably, the replacement Tso chicken was also reported to be unsatisfactory, leading the customer to opt for an alternative from another establishment.

Another customer shared a similarly negative experience with the "chicken rice soup," describing it as "disgusting" with "tiny little cubes of old meat, smelling rancid," which unfortunately had to be thrown away. However, this same reviewer had a contrasting experience with the "Curry chicken," which was reported as being "good." This stark difference in the quality of different dishes highlights a potential lack of consistency in their food preparation.

The limited number of reviews available prevents a comprehensive understanding of all aspects of Hop Sing Chinese Restaurant. However, the existing feedback raises concerns regarding the reliability of certain menu items and the restaurant's handling of customer complaints about food quality. The lack of a satisfactory resolution for the misrepresented "Mango chicken" and the poor quality of the chicken rice soup are significant issues that potential customers should be aware of.

Promotional information is not included in the provided reviews. Typically, Chinese restaurants may offer lunch specials, combination plates, or discounts for larger orders. To ascertain if Hop Sing Chinese Restaurant currently has any promotions, local users would need to contact them directly via phone. Given the recent negative feedback regarding food quality and customer service, it would be prudent for potential customers to inquire about the specific dishes they are interested in and perhaps seek more recent reviews from other sources if available.

In conclusion, the limited customer feedback for Hop Sing Chinese Restaurant in Hackensack, NJ, presents a cautionary perspective. While it is a local Chinese Restaurant offering takeout service, recent experiences highlight significant issues with the quality of certain dishes, including the "Mango chicken" and "chicken rice soup." The inconsistency in food quality is further emphasized by a positive review of the "Curry chicken" from the same customer who found the soup inedible. The restaurant's handling of a complaint regarding a misrepresented dish also raises concerns about their customer service approach. Local users considering Hop Sing Chinese Restaurant should weigh these recent experiences and perhaps inquire further about the quality and preparation of specific menu items before placing an order. Due to the negative experiences reported, it would be advisable for potential customers to exercise caution and possibly explore other local Chinese restaurant options to ensure a satisfactory dining experience.