Hong Kong Restaurant

Hong Kong Restaurant, located at 3490 Kildaire Farm Rd #190, Cary, NC 27518, is categorized as a Chinese restaurant offering takeout services to the local community. You can contact them at (919) 303-8278 or +1 919-303-8278 for placing orders or inquiries. Based on recent feedback from local patrons, it's important for potential customers to be aware of significant changes reported since a change in ownership.

Several recent reviews indicate a decline in the food quality and taste at Hong Kong Restaurant compared to its previous standards. One customer explicitly stated, "They changed the owner, and the food quality and taste have gone down a lot. It’s not the same old Hong Kong restaurant anymore." This suggests a noticeable shift in the culinary offerings that long-time patrons have experienced.

Specific examples of this perceived decline have been provided. One reviewer mentioned that the chicken wings, a dish they had previously enjoyed, are now "MUCH smaller." Another customer detailed a particularly negative experience with the Egg Foo Young, describing it as "sitting in a huge pool of oil" with a bitter taste, implying the oil might have been reused excessively. This resulted in the customer discarding the entire dish. A subsequent order of Moo Shu Pork was also disappointing, with the reviewer noting it lacked flavor and the vegetables, including the cabbage, were soft and mushy instead of having a desirable crunch. These accounts paint a picture of inconsistent food preparation and a potential drop in ingredient quality.

Beyond the quality of the food itself, there are also concerns raised about pricing and billing practices. One reviewer reported being charged more than the prices listed on the menu and highlighted an additional 3% charge for using a credit card. This customer strongly recommended that others "check each item price before using your credit card" due to the lack of detailed itemization on the bill and the surprise of inflated charges. This issue of potential overcharging and the surcharge for credit card use are significant points of concern for prospective diners.

The service experience is not explicitly detailed beyond the billing issue, but the overall tone of the reviews suggests dissatisfaction with the recent changes. The fact that a once-favorite Chinese takeout spot is now being reconsidered by loyal customers ("We used to come in once a week, but I think we're going to need to find another place") speaks volumes about the impact of these changes on customer satisfaction.

Given this recent feedback, local users considering Hong Kong Restaurant for their Chinese takeout needs should be aware of the reported decline in food quality, potential discrepancies in pricing, and the credit card surcharge. While the restaurant has been a part of the Cary community, the recent transition in ownership appears to have led to a negative shift in the dining experience for some customers.

As there is no information provided about any current promotions or specific features the restaurant might be emphasizing under the new ownership, it is challenging to comment on these aspects positively. The prevailing sentiment in the available reviews focuses on the negative changes observed.

For those who have been long-time customers of Hong Kong Restaurant, the feedback suggests that the establishment may no longer offer the same experience they were accustomed to. New customers might want to proceed with caution and perhaps consider placing a small initial order to assess the current food quality and pricing practices for themselves before committing to a larger meal. It might also be prudent to inquire about pricing and payment policies upfront to avoid any unexpected charges.

In conclusion, based on the recent online reviews, Hong Kong Restaurant in Cary is currently facing challenges related to food quality, pricing transparency, and potentially service. Local users seeking a reliable Chinese takeout option in the area may want to consider these recent experiences when making their dining decisions. It would be beneficial for the restaurant to address these concerns to regain the trust and satisfaction of its customer base.