Hong Kong

Welcome to Hong Kong Chinese Restaurant, located at 3000 Louisa Rd in Catlettsburg, Kentucky. As a local Chinese restaurant, Hong Kong aims to serve the community with a variety of familiar American-Chinese dishes. With phone numbers (606) 931-0388 and +1 606-931-0388, they are accessible for inquiries and orders. Customer reviews highlight some notable aspects of this establishment, particularly regarding its service and cleanliness, alongside some considerations about the food and portion sizes.

The environment of Hong Kong Chinese Restaurant is consistently praised for its cleanliness. One reviewer explicitly mentioned that the "cleanliness of this place is unmatched," indicating a high standard of hygiene within the restaurant. This is a significant positive attribute, as a clean dining environment contributes greatly to customer comfort and overall satisfaction. While details about the decor or ambiance are not extensively provided, the emphasis on cleanliness suggests a well-maintained and tidy space for both dine-in and takeout customers.

In terms of services, Hong Kong Chinese Restaurant offers both dine-in and takeout options. One loyal customer even drove 40 minutes specifically to get takeout, highlighting the appeal of their food and service. The hospitality of the staff is also a recurring positive point in the reviews. One customer noted that despite finding the food to be of average quality ("3 stars tops"), the staff were "so nice" that they felt conflicted about giving a lower rating for the food. This suggests that the friendly and welcoming nature of the employees is a significant draw for many patrons.

A key feature of Hong Kong Chinese Restaurant appears to be its strong emphasis on customer care and maintaining a clean establishment. The hospitality of the staff seems to create a positive experience for customers, even if the food itself is not considered the absolute best in the area by some. This focus on service and cleanliness could be a major reason why the restaurant has a loyal customer base, as indicated by the reviewer who drove a considerable distance for takeout.

However, when it comes to the food, the reviews present a more moderate perspective. One customer described the food as "3 stars tops," suggesting that while it might be satisfactory, it does not necessarily stand out as exceptional compared to other "American" Chinese restaurants in the area. Specific dishes mentioned include pepper steak with onion, lo mein, and crab rangoon. One reviewer who ordered a large pepper steak with onion for takeout was disappointed to find that the portion size was smaller than expected, more akin to a small serving, especially considering the price paid. Despite noting that the dish "tasted great," the insufficient quantity was a significant concern, particularly as it was intended to serve two people.

The same reviewer also ordered a small lo mein and crab rangoon, resulting in a total bill of $28.00 for what they perceived as a small amount of food overall. This raises a point about potential inconsistencies in portion sizes or perhaps a difference between the expected and actual quantity received, especially for takeout orders. While the taste of the pepper steak was appreciated, the value for money regarding the portion size was questioned. The reviewer expressed hope that future orders would provide the proper serving size, indicating a willingness to return based on past positive experiences with the food's taste and the staff's kindness.

Currently, there is no explicit promotional information available in the provided customer reviews. Restaurants like Hong Kong Chinese Restaurant might offer lunch specials, combination meals, or other deals to attract customers. To learn about any current promotions or special offers, it would be best to contact the restaurant directly at their phone number: (606) 931-0388 or +1 606-931-0388. Inquiring directly can provide the most up-to-date information on pricing, specials, and any family meal options that might be available.

In conclusion, Hong Kong Chinese Restaurant in Catlettsburg, KY, stands out for its exceptional hospitality and cleanliness, creating a welcoming environment for its customers. While some reviewers find the food quality to be average compared to other American-Chinese options, the kindness of the staff is a significant positive. However, there have been reports of inconsistent portion sizes, particularly with takeout orders, which is a point potential customers should be aware of. If you value a clean restaurant with friendly service and are looking for familiar Chinese dishes, Hong Kong might be a good option. For the most accurate information on their menu, pricing, and any current promotions, it is recommended to contact them directly.