Find My Perfect Chinese Restaurant Near Me

Considering Hong Kong Harbor: A Chinese Restaurant in East Boston
  1. Chinese Food
  2. Chinese Restaurant
  3. Massachusetts
  4. Suffolk County
  5. Boston
  6. East Boston
  7. Chinese Restaurant in Maverick Square
  8. Hong Kong Harbor

Hong Kong Harbor

269 reviews

Hong Kong Harbor Photos

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Hours

Monday, 11:00 AM - 1:00 AM
Tuesday, 11:00 AM - 1:00 AM
Wednesday, 11:00 AM - 1:00 AM
Thursday, 11:00 AM - 1:00 AM
Friday, 11:00 AM - 2:00 AM
Saturday, 11:00 AM - 2:00 AM
Sunday, 12:00 AM - 0:00 AM

About Hong Kong Harbor

Hong Kong Harbor is a Chinese restaurant situated at 5 Maverick Square in East Boston, MA 02128, USA. They can be contacted at (617) 569-3855 or +1 617-569-3855 for inquiries or orders.

As a local Chinese restaurant, Hong Kong Harbor aims to serve the East Boston community with a variety of Chinese dishes. However, recent online reviews suggest significant concerns regarding the quality of food and customer service.

One customer described their experience as an "absolute disappointment," stating that the food was completely tasteless and overpriced for what it was. They also found the establishment to be very customer-unfriendly, specifically highlighting an extremely rude female cashier who they witnessed being disrespectful to multiple customers in a short period. This reviewer concluded that the combination of bad food and poor service creates a "perfect recipe for extinction."

Another customer reported receiving the wrong order and then experiencing disrespectful and unhelpful customer service when attempting to resolve the issue over the phone. This customer claimed they were called a liar despite having evidence of the incorrect order and described the food as looking undercooked. They strongly advised against ordering from Hong Kong Harbor due to the poor service.

Based on this recent feedback, potential customers should be aware of the reported issues with food quality and customer service at Hong Kong Harbor. It is advisable to consider these reviews when making a decision about dining or ordering from this establishment.

Hong Kong Harbor Location

5 Maverick Square, East Boston, MA 02128, USA

Customer Reviews

3.0
269 reviews
J
John Doe
Jul 16, 2023

In Boston for a quick visit, was craving Chinese and decided to give this place a shot. What an absolute disappointment. Food is completely tasteless, overpriced (for what it is), and the place is very customer-unfriendly. But the Oscar really goes to the female Chinese cashier: the rudest, most troglodyte-type server I've ever seen behind a counter. In the 5 min I was there I witnessed her being extremely rude to 03 people, excluding me (which makes 4 ppl in 5 min, probably a record): one in person and 02 over the phone. Behaves ostensibly and shamelessly as if she is doing customers a big favor, and openly treat people as an inconvenience. Truly unbelievable. Bad food + medieval service = perfect recipe for extinction.

D
Delia Ogola
Feb 06, 2023

First of all I came here last night and they gave me the wrong order. Then the woman the phone today tries to tell me that I didn’t come in. When I’m telling her I have pictures and I still have the food in my house. Her customer service was terrible and I will never order from this trash place again. They have no decency and was super disrespectful to me by trying to call me a liar. And the food looked like it wasn’t even cooked properly. DONT GO HERE IF YOU WANT A GOOD SERVICE !

P
Philippe Rivet
Apr 05, 2022

Superb location to grab some tasty & high volume food for a lunch with a view of the haabah, especially if your plane gets delayed. Some days Dunkin' just doesn't make the cut

A
Antony Lo
Feb 14, 2024

Just travelled for 28hrs. Just read some of the reviews but perhaps it’s because I have an Asian / Chinese family background - I didn’t think it was more or less than I was expecting. I got a large fried rice and it would have to be the biggest serving I’ve ever seen in a takeaway food place. Was the fried rice the best I’ve had - nope. Did it hit the spot - yep I found Sandra helpful and friendly but in a Chinese way. So we got on just fine! I’ll try more from here. Order a large fried rice and it will probably give you 4 meals.

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Seth Matakis
Oct 24, 2023

Go for: When you need big portions of Chinese fast food quickly. Avoid if: You're seeking anything more refined than greasy fast food. Something surprising: It seems like they want it to be a takeaway-only establishment and often have the tables and chairs stacked up, but they don't get rid of them outright - very confusing. Reservation needed? No. Overall Experience: 2/5. If you need to feed a big group of people, the portions are huge, but it's oily and doesn't taste like much without the provided sauces. The menu is far too extensive and very pricey for fast food. It's important to note the food is always ready in a timely manner, orders are accurate, and the staff are consistently friendly. Value for Price: 2 Sanitation: 3 Food Quality: 2 Menu Precision: 2 Service Quality: 3 Timing: 3 Decor: 2 Access: 3 — 5 among the best 4 strong 3 not too bad 2 mediocre 1 never again

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