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Hong Kong Garden in Lithonia: Important Customer Feedback
  1. Chinese Food
  2. Chinese Restaurant
  3. Georgia
  4. DeKalb County
  5. Lithonia
  6. Chinese Restaurant in Dekalb Medical Parkway
  7. Hong Kong Garden

Hong Kong Garden

212 reviews

Hong Kong Garden Photos

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Hours

Monday, Closed
Tuesday, 11:00 AM - 9:00 PM
Wednesday, 11:00 AM - 9:00 PM
Thursday, 11:00 AM - 9:00 PM
Friday, 11:00 AM - 9:30 PM
Saturday, 11:00 AM - 9:30 PM
Sunday, 12:00 AM - 9:00 PM

About Hong Kong Garden

Hong Kong Garden is a Chinese restaurant located at 2410 Dekalb Medical Pkwy # D in Lithonia, GA. Recent customer reviews raise serious concerns about the food quality and customer service at this establishment.

One customer reported receiving a 10-piece chicken order where every single piece was pink or bloody, indicating it was severely undercooked. Upon returning the food, they stated that the staff argued with them about whether it was fully cooked. This customer also mentioned that while showing the cashier the uncooked chicken, the cashier began touching their rice, despite the issue being with the chicken. This experience resulted in the customer stating it was their first and last visit.

Another customer shared a negative experience involving a shrimp and broccoli dish where the shrimp smelled rotten. Upon returning this dish, the cashier reportedly argued with the customer, falsely accusing them of eating four pieces of shrimp. After a ten-minute dispute, the customer's order was replaced with General Tso chicken.

Based on these two recent and concerning reviews, local users should be aware of potential issues regarding food safety and customer service at Hong Kong Garden. The experiences described involve serving undercooked and spoiled food, as well as argumentative behavior from the cashier when these issues were brought to their attention. This information suggests a need for caution when considering dining at or ordering from this particular Chinese restaurant.

Hong Kong Garden Location

2410 Dekalb Medical Pkwy # D, Lithonia, GA 30058, USA

Customer Reviews

3.0
212 reviews
T
TheKutieK’s
Jun 30, 2021

Don’t eat here, they gave me a 10 piece and every single chicken was PINK or bloody. Took the food back and they still argued with me about it being cooked all the way. When I got there to show them the chicken the cashier started digging in my rice, when I clearly stated my chicken was the issue. FIRST and last time coming here.

L
Louise Belle
Oct 15, 2024

Ordered shrimp and broccoli and the shrimp was bad. It smelled rotten . Took it back and the cashier argued with me telling me I ate 4 piece of shrimp out of the food. Which I DID NOT . After about 10 minutes of going back and forth she replaced my order with general tso.

S
Shalonda (Trinimasses)
Jun 22, 2024

Tonight was my 1st time ordering here I can honestly say it won’t be my last I LOVE the fact the have a sensible kids menu I appreciated that for my child to pick her own meal & it was a good portion I should of ordered my food off the kids menu… My only gripe is that places DO NOT know what buffalo HOT wings mean anymore when I say I want HOT wings I mean I want some wings with some SPICE to it!! Not a sweet taste to it. The fried rice was good they use the BIG shrimp in their house fried rice tho I only got 2!!!! Anyways they gained 2 new customers just won’t get anymore hot wings for me.

A
Arki'a Thorpe
Feb 02, 2022

Customer service sucks. I paid $16.50 for a small shrimp lo mein and fried chicken wings. Hairs and feathers on the chicken. The lo mein however was delicious.

A
Andy Dasouza
Feb 15, 2018

Food is ok. Portion size small. Price ok. Waiting time is long. I was provided service by a 7 year old. Not cool.

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