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Hong Kong Garden - Chinese Meal Delivery in Somerville, NJ
  1. Chinese Food
  2. Chinese Restaurant
  3. New Jersey
  4. Somerset County
  5. Somerville
  6. Chinese Restaurant in East Main Street
  7. Hong Kong Garden

Hong Kong Garden

106 reviews

Hours

Monday, 11:00 AM - 9:30 PM
Tuesday, 11:00 AM - 9:30 PM
Wednesday, 11:00 AM - 9:30 PM
Thursday, 11:00 AM - 9:30 PM
Friday, 11:00 AM - 10:00 PM
Saturday, 11:00 AM - 10:00 PM
Sunday, 12:00 AM - 9:30 PM

About Hong Kong Garden

Hong Kong Garden, located at 134 E Main St B, Somerville, NJ 08876, USA, provides Chinese meal delivery services. They can be contacted at (908) 704-9000 or their mobile number +1 908-704-9000 for placing orders.

Based on customer reviews, experiences with Hong Kong Garden appear to be varied. One customer shared a highly positive experience when placing a large order for a school event. They specifically praised Vicky and the staff for their helpfulness and dedication in ensuring the order was correct and well-packed for teachers. The staff who received the food reportedly raved about it and were very impressed with Hong Kong Garden, leading the customer to state they would definitely return for regular meals in the future.

Conversely, another customer reported a very negative experience, stating they would give negative stars if possible. This reviewer claimed that a "rude woman" refused their order, accused them of lying, and denied they were a customer despite them ordering multiple times a week from both work and home. As a result, this customer stated they would no longer order from Hong Kong Garden, indicating a significant issue with customer service in this particular instance.

Overall, the available reviews present a contrasting view of Hong Kong Garden. While they seem capable of handling large orders efficiently and providing quality food that is well-received, there is also a concerning report of extremely poor customer service leading to the loss of a regular customer.

For local users in US seeking Chinese meal delivery options, Hong Kong Garden in Somerville, NJ, shows potential for handling large catering needs with positive feedback on food quality and helpful staff in such situations. However, there is also a serious concern raised about the rudeness and unhelpful behavior of at least one staff member when dealing with individual orders. No information regarding the environment (as it is primarily a delivery service), specific features of their food, or any promotional offers is available in these reviews. Potential customers may want to consider these differing experiences when deciding to place an order.

Hong Kong Garden Location

134 E Main St B, Somerville, NJ 08876, USA

Customer Reviews

4.0
106 reviews
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Dana Spinelli
Nov 26, 2024

We order from here very often and recently I placed a large order for a school event. Vicky and the staff went out of their way to ensure all of the orders were correct and packed perfectly for our school teachers. All were so sweet and so helpful throughout the ordering process. The staff raved about the food and were very impressed with the Hong Kong Garden. We will definitely back for regular meals in the future!

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Wendi Sidney
Jun 17, 2024

If I could rate negative stars I would. Incredibly rude woman refused my order, called me a liar, and denied I was a customer. Literally order from them multiple times a week, both work and home. Welp, never again! Good job losing a once loyal customer.

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Bill johnson
Oct 29, 2020

The Best Chinese food on Earth, better than actual food from China. 10/10 would recommend, truly a staple on the culture of Somerville. Possibly the best restaurant on Main Street Somerville. The food was delicious, see picture below! The service was excellent, super nice people, very helpful too. The prices are also pretty cheap, will be returning!!!!!!!!!!!

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Greg Gayman
Jun 30, 2019

Very great food. Excelent service and friends inside. They were very nice when giving me food and sauce was includ free! The noodle taste very great and i even added a picture to show! I love HONG CONG GARDEN! best chinese establishment in the Somerville area!

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Paul Jang
May 17, 2024

Wasnt gonna post this review because it felt petty, but I want others to be aware just in case. I ordered two separate orders with two separate bills and when I came to pay, the lady with the short hair added up my total wrong. She initially overcharged me by $20 dollars and then ultimately still overcharged me by $3. It was only $3 and I was in a rush so I just considered it a tip, but it still just rubbed me the wrong way. If anyone is in a similar situation, make sure you calculate the total yourself before handing over your card or cash. I don’t want to accuse her of anything, but it seemed really shady… my bills were $50.17 and $15.77. She initially said $89 and then ultimately charged me $69 and change. Even if you were to just round you can clearly see that the total has to be around $66… she literally just made up a number lol. Like even the change amount didn’t add up at all. Like I said, I was in a rush and I didn’t really care, but I felt that people should be aware. Also their orange chicken was trash. Basically all breading.

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