Hong Kong Express

Welcome to Hong Kong Express, a Chinese restaurant located at 15629 US-160, Forsyth, MO 65653, USA. For those in the Forsyth area looking for Chinese cuisine, Hong Kong Express currently operates primarily as a takeout establishment, as indicated by customer reviews mentioning the indoor dining area being closed. You can place your orders by calling them at (417) 546-2424 or their mobile number +1 417-546-2424.

According to one enthusiastic customer who identifies as a "Springfield style chicken lover," Hong Kong Express offers some of the best entrees in the Forsyth area and even surpasses some options found in parts of Springfield. This suggests that the restaurant has a reputation for high-quality and flavorful dishes, particularly its entrees. The reviewer also mentioned having tried many items on the menu, all of which were "really good," indicating a consistent level of quality across their offerings.

A significant positive aspect highlighted by this customer is the excellent pricing relative to the amount of food received. This suggests that Hong Kong Express provides generous portion sizes at affordable prices, offering good value for money. Additionally, a unique feature that this reviewer appreciated is the flexibility to opt for an extra egg roll or crab rangoon instead of a drink with their order. This customization option allows customers to tailor their meal to their preferences and potentially get more of their favorite side items.

The service experience at the takeout window, as described by this customer, was also noteworthy. They specifically mentioned "the guy at the window (curly hair)" who provided a "true vibe" with "positive energy" while taking their order and engaging in conversation during the wait. This positive interaction significantly enhanced the overall experience for this customer, suggesting that at least some of the staff are friendly and engaging.

However, not all feedback regarding Hong Kong Express has been entirely positive. Another reviewer expressed concerns about the restaurant's operational reliability. They stated that a restaurant should be open during its stated hours and implied that employees were arriving late, causing delays in opening. Specifically, they mentioned employees leaving for work at 10:00 AM for an 11:00 AM opening, suggesting a lack of sufficient preparation time. Despite these concerns about punctuality and potentially the initial stages of service, this reviewer did concede that the food was "pretty decent."

This second review also described the service as "very poor," which contrasts with the positive experience at the takeout window mentioned by the first reviewer. This discrepancy suggests that the service quality might be inconsistent or that different aspects of the service (e.g., order taking versus overall operational readiness) are perceived differently by customers.

Based on the available reviews, Hong Kong Express in Forsyth, MO, is a Chinese restaurant that specializes in takeout. It is praised for its high-quality entrees, particularly by a Springfield style chicken enthusiast, and for offering excellent value with large portions at reasonable prices. A unique feature is the option to substitute a drink for an additional egg roll or crab rangoon. While one customer highlighted a positive and engaging experience at the takeout window, another raised concerns about the restaurant's punctuality in opening and described the overall service as poor.

The reviews do not provide any information about the interior environment of the restaurant, as it is currently operating as a takeout-only establishment. Therefore, local users cannot assess the ambiance or decor of the dining area. Similarly, there is no mention of any specific promotional offers or discounts currently available at Hong Kong Express. To inquire about any specials, customers would need to contact the restaurant directly.

In conclusion, Hong Kong Express appears to be a Chinese takeout restaurant in Forsyth, MO, that is well-regarded for the quality and value of its food, especially its entrees. The option to customize orders by substituting drinks is a notable feature. While one customer praised the friendly service at the takeout window, another expressed concerns about the restaurant's reliability in opening on time and described the overall service as poor. Local users considering Hong Kong Express for takeout should weigh the positive feedback regarding the food and value against the potential issues with service and operational punctuality.