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Hong Kong Express in Long Beach: Quality Food, Great Prices, and Exceptional Service
  1. Chinese Food
  2. Chinese Restaurant
  3. California
  4. Los Angeles County
  5. Long Beach
  6. Westside
  7. Chinese Restaurant in Santa Fe Avenue
  8. Hong Kong Express

Hong Kong Express

168 reviews

Hong Kong Express Photos

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Hours

Monday, 9:30 AM - 7:30 PM
Tuesday, 9:30 AM - 7:30 PM
Wednesday, 9:30 AM - 7:30 PM
Thursday, 9:30 AM - 7:30 PM
Friday, 9:30 AM - 7:30 PM
Saturday, 9:30 AM - 7:30 PM
Sunday, 9:30 AM - 7:30 PM

About Hong Kong Express

Hong Kong Express, located at 2554 Santa Fe Ave in Long Beach, California, is a Chinese restaurant that has cultivated a strong reputation within the local community, with some patrons having frequented it since their middle and high school years. This enduring popularity speaks volumes about the consistent quality, pricing, and service that Hong Kong Express offers. It is important to note upfront that Hong Kong Express operates on a "CASH ONLY" basis, although an ATM is available inside for customer convenience.

One of the standout features of Hong Kong Express, as consistently highlighted by a long-time customer, is the quality of their food. The restaurant prides itself on ensuring that food does not sit for extended periods, with frequent orders leading to the continuous preparation of fresh batches. This commitment to freshness is evident in the savory appearance of the food, contrasting with establishments where untouched dishes appear dry and unappetizing. This dedication to serving freshly made food contributes significantly to the overall dining experience at Hong Kong Express.

Price is another significant advantage of Hong Kong Express. Customers consistently mention the generous portions offered at remarkably affordable prices, often with a substantial amount of food available for under $10. This combination of quality and affordability makes Hong Kong Express an exceptionally valuable option for those seeking a satisfying meal without breaking the bank. Adding to the value, the owner is known for occasionally treating regular customers to a complimentary egg roll, fostering a sense of appreciation and community.

The service at Hong Kong Express is repeatedly described as outstanding. The staff, particularly one welcoming and friendly individual mentioned in a review, is noted for remembering regular customers and even engaging with their children. This personal touch creates a warm and inviting atmosphere, making patrons feel valued and recognized. The exceptional service contributes significantly to the positive reputation and loyal customer base of Hong Kong Express.

Popular dishes at Hong Kong Express include the orange chicken, char siu pork, and their wings, which are specifically recommended by a long-time customer. These go-to items are clearly favorites among the regulars, suggesting their consistent quality and flavor. Another reviewer also praised the chow mein as being "so good," the eggrolls as "delicious," and the wonton soup as tasting "homey and comforting," further indicating a wide range of well-received dishes on their menu.

What sets Hong Kong Express apart in the west side of Long Beach, according to a loyal customer, is their honest business approach. They are perceived as genuinely focused on making good food and serving the community without exorbitant pricing. This straightforward and reliable approach has allowed them to continue serving generations of customers, solidifying their place as a trusted local establishment.

The overall sentiment from reviewers is overwhelmingly positive, with one customer emphatically recommending Hong Kong Express with a "10/10" rating. The consistent praise for the friendly service, reasonable prices, and delicious food underscores the restaurant's commitment to providing a positive dining experience for its customers.

In addition to their food offerings, Hong Kong Express also provides the convenience of selling lottery tickets, adding another service for local patrons who might frequent the establishment for both meals and a chance at winning.

Regarding the environment of Hong Kong Express, the reviews primarily focus on the quality of food and service, with limited details about the physical space itself. One reviewer mentioned an ATM being available inside (due to the cash-only policy), which suggests an effort to accommodate customers. However, descriptions of the decor, cleanliness, or overall ambiance are not provided in the available feedback. Local users interested in the dining atmosphere may need to visit the restaurant to form their own impression.

The services offered by Hong Kong Express include dine-in (implied by the long-time customer's frequent visits), takeout (common for fast-food style Chinese restaurants), and the notable cash-only payment policy with an on-site ATM. The friendly and welcoming service provided by the staff is a significant aspect of their customer interaction. The sale of lottery tickets is an additional service offered.

Currently, the provided customer reviews do not explicitly mention any specific promotional offers or discounts at Hong Kong Express. However, the consistently praised affordable prices and the owner's occasional generosity with free egg rolls can be considered ongoing aspects of their customer value proposition. For any specific limited-time promotions, local users may need to inquire directly with the restaurant.

In conclusion, Hong Kong Express in Long Beach is a highly recommended Chinese restaurant celebrated for its high-quality and fresh food, remarkably generous portions at affordable prices, and exceptionally friendly and welcoming service. The cash-only policy is a key feature to note, with an ATM available on-site. Popular dishes like the orange chicken, char siu pork, and wings, along with praised items like chow mein and eggrolls, contribute to its enduring appeal as a local favorite committed to honest business and serving the community well. While details about the environment are limited, the consistently positive feedback on food and service makes Hong Kong Express a must-try for those in the Long Beach area.

Hong Kong Express Location

2554 Santa Fe Ave, Long Beach, CA 90810, USA

Customer Reviews

4.0
168 reviews
K
Kevin Damacion
Dec 23, 2024

CASH ONLY, CASH ONLY, CASH ONLY. They have an ATM inside, but, CASH ONLY. Let me just say, I’ve been coming here since I was in middle school/high school. It’s very hard to compete with this place because they offer the best in quality, price, service, and they know who their customers are once you become a frequent regular. Quality - Hardly anything sits for too long cause someone will come in and order it and fresh batches are always made every time I go. You can tell if a spot is good or not if the food is hardly touched cause it looks dry and crusted on top and not so savory. Price - They give you a lot for under $10 worth of food. Plus, if you come at the right time, and they’re feeling generous, usually, the owner likes to hook people up with a free egg roll. Service - Hands down the best service. She’s very welcoming and friendly. She remembers regulars and even interacts with the kids. My go-to’s here is the orange chicken, char siu pork, and their WINGS; yes. What makes this place special in the west side of Long Beach is that they’re not trying to milk anybody. They’re just doing honest business, making good food, feeding the people, and continue to do so for many generations now. Definitely come and swing by to give them a try if you’re in the area. They sell lotto here as well.

M
Melissa M
Nov 26, 2023

They are always so nice and their prices are very reasonable. The chow mein is so good, the eggrolls are delicious and the wonton soup taste homey and comforting. 😄 10/10 definitely recommend

S
SYN T (Syn T)
Apr 06, 2024

Best Chinese fast food!!!! I love their thick noodles, orange chicken, rice, and drinks. The ladies are all super sweet. Cash only :) ATM machine available inside.

V
Vee Britt
Feb 14, 2025

Food is great, service is friendly, parking is not good at all!!

G
GilJac
Mar 01, 2025

Great and affordable foods. Plus they now accept Zelle payments.

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