Hong Kong Express

Hong Kong Express is a Chinese restaurant located at 1018 E Huntington Dr in Duarte, California. As a local "mom and pop shop," Hong Kong Express offers a more personalized experience compared to larger Asian food franchises in the area. They can be contacted at (626) 358-8739 or +1 626-358-8739 for orders and inquiries.

Based on customer reviews, Hong Kong Express offers a compelling combination of affordability and generous portions, making it a potentially attractive alternative to more expensive fast-food chains like Panda Express. One customer specifically noted that the portions are much bigger and the prices are cheaper at Hong Kong Express, highlighting a significant value proposition for budget-conscious diners in the Duarte area.

The quality of certain dishes at Hong Kong Express has also been positively mentioned. The chow mein is described as fresh and notably less greasy than typical chow mein, allowing customers to actually taste the noodles. Similarly, the fried rice is praised for its soft texture, indicating it is freshly prepared and not dry or hard. These comments suggest that Hong Kong Express takes care in the preparation of these popular Chinese-American staples, offering a fresher and potentially healthier take on them.

The atmosphere of Hong Kong Express is also something that customers appreciate. The fact that it is a family-run business where the family members work together creates a particular ambiance that resonates positively with patrons. The reviewer noted the busy environment, suggesting that the restaurant is often bustling, which could be an indicator of its popularity among locals. The sounds of a busy kitchen and hardworking staff contribute to the overall impression of an authentic and dedicated operation.

However, not all feedback is entirely positive. One customer reported an issue with the teriyaki chicken, stating that it had too many blackened, burnt areas that had to be cut out. This suggests a potential inconsistency in the preparation of this particular dish. Additionally, the same reviewer mentioned a lack of customer service skills in one of the clerks. While this seems to be an isolated comment, it is worth noting that customer service experiences can vary.

Despite this negative feedback regarding the teriyaki chicken and one instance of poor customer service, the overall sentiment towards Hong Kong Express is positive, particularly regarding its value, portion sizes, and the freshness of some of its key dishes like chow mein and fried rice. The appreciation for supporting a local "mom and pop shop" versus larger franchises also indicates a sense of community support for Hong Kong Express.

One reviewer expressed a preference for another local establishment, La mein, citing better-tasting foods and the best orange chicken. This highlights that while Hong Kong Express has its strengths, local diners may have their own preferences based on specific dishes.

On a positive note, another customer thanked Hong Kong Express for the "yummy food" and specifically mentioned that the hot sauce was fresh. This additional positive feedback reinforces the idea that many customers enjoy the food quality at Hong Kong Express.

In summary, Hong Kong Express in Duarte offers:

• More affordable prices and bigger portions compared to some larger Asian food chains.
• Freshly prepared chow mein that is less greasy, allowing the taste of the noodles to come through.
• Soft and freshly fried rice that is not dry or hard.
• A family-run atmosphere where the family works together, appreciated by customers.
• A busy environment, indicating potential popularity.
• Generally yummy food, with fresh hot sauce.

However, potential customers should also be aware of:

• Inconsistent preparation of some dishes, as noted with the burnt teriyaki chicken.
• A possible lack of customer service skills in at least one staff member.

For local users in Duarte and the surrounding areas, Hong Kong Express presents itself as a budget-friendly option for Chinese takeout, offering generous portions and freshly made versions of popular dishes like chow mein and fried rice. The family-run atmosphere adds a local charm that many appreciate. While there have been isolated concerns about certain dishes and customer service, the overall positive feedback regarding value and freshness suggests that Hong Kong Express is worth considering, especially if you are looking for a more affordable alternative to larger chains without compromising on quantity.

If you are in the Duarte area and looking to support a local family business while enjoying a substantial meal at a good price, Hong Kong Express at 1018 E Huntington Dr is an option to explore. You can call them at (626) 358-8739 or +1 626-358-8739 to place an order and experience their offerings firsthand. Consider trying their praised chow mein and fried rice, and perhaps exercise caution when ordering the teriyaki chicken based on the available feedback. Overall, Hong Kong Express aims to provide a valuable and satisfying Chinese takeout experience for the local community.