Hong Kong Express 香港快運 | Drive-Thru & Restaurant

Hong Kong Express 香港快運 | Drive-Thru & Restaurant, located at 2373 N Doctor M.L.K. Jr Dr in Milwaukee, presents itself as a Chinese restaurant offering both drive-thru and potentially dine-in options. While it aims to serve the local community with Chinese cuisine, recent feedback from customers indicates some significant concerns regarding the quality of the food and the service experience.

Several reviewers have described the food as subpar. One customer found the wonton soup to be "horrible," noting its thick and flavorless consistency and the use of potstickers instead of traditional wontons. Another experienced issues with a combo plate, finding the pepper steak to be just "ok" but the crab rangoon to be almost entirely empty pastry with virtually no filling, leading to disappointment.

A particularly strong point of criticism is the current policy for collecting online orders. Customers have expressed frustration with the drive-thru being the only option for pickup, even when it's the sole purpose of their visit. This has been described as a "dumbest business decision," with at least one reviewer stating they would not return solely due to this inconvenience, regardless of the food quality.

Furthermore, a recent review from February 2025 suggests a decline in food quality compared to the past, possibly linked to a shift towards a primarily drive-thru service model. This customer ordered chicken fried rice and reported receiving a large quantity of hard, tasteless rice with very little chicken and no vegetables, ultimately deeming it inedible even for their pet.

While the prices are mentioned as reasonable and the combo plate portions as generous, these positives appear to be overshadowed by the reported issues with food quality and the restrictive drive-thru-only policy for online order pickups. Currently, there is no information available regarding any specific promotions or changes in their service model to address these concerns.

Local users considering Hong Kong Express 香港快運 | Drive-Thru & Restaurant should be aware of these recent reviews highlighting potential issues with food quality across various dishes and significant inconvenience related to online order pickups being exclusively through the drive-thru.