Hong Kong Chinese Restaurant

Welcome to Hong Kong Chinese Restaurant, located at 423 Wythe Creek Rd B, Poquoson, VA 23662, USA. As a Chinese restaurant serving the Poquoson community, Hong Kong Chinese Restaurant offers both dine-in and takeout services. However, recent customer feedback raises significant concerns regarding the quality of food and the timeliness of service, which potential local users should carefully consider.

Information regarding the environment of Hong Kong Chinese Restaurant is not detailed in the provided reviews. While the restaurant offers dine-in service, the ambiance, decor, or general atmosphere are not described by the customers who shared their experiences online. Therefore, local users considering dining at the establishment have limited insight into what to expect in terms of the physical setting.

The services offered by Hong Kong Chinese Restaurant include both dine-in and takeout. Customers can visit the location to eat their meals on-site or place orders for pickup to enjoy elsewhere. However, one review highlighted a severe issue with the speed of service for dine-in customers. The food reportedly took "1.5 hours after the promised time to come out," indicating an extremely long and unacceptable delay. This suggests that customers choosing to dine in may experience significant waiting times for their orders, potentially impacting their overall dining experience.

Customer feedback reveals significant issues with the quality and accuracy of the food served at Hong Kong Chinese Restaurant. One reviewer described their entire meal as "absolutely horrible," noting that everything was "completely over cooked and flavorless." They further elaborated that the food tasted like "old rubbery oil" and that the meat was so tough and overcooked that it was inedible. This paints a picture of very poor food quality that would likely deter potential customers.

Another customer reported receiving dishes that were not what they had ordered. They specifically mentioned ordering chicken chow mein and Mongolian beef, but what they received did not resemble these standard American Chinese dishes. Upon calling the restaurant, they were allegedly told that a "bag of crispy noodles is chow mein" and that their version of Mongolian beef was simply "beef and vegetables in a beef sauce." The customer expressed feeling scammed, as they were charged for specific dishes but received something entirely different. This indicates a potential issue with menu accuracy and a lack of adherence to standard interpretations of common Chinese takeout dishes.

The same reviewer also included a picture of their $23 order, implying that the value and presentation of the food did not align with their expectations or the price paid. Their overall impression was that the restaurant was charging for what customers wanted but providing whatever they had on hand, regardless of the order. This raises serious concerns about the integrity and quality control of Hong Kong Chinese Restaurant.

The reviews do not contain any information about current promotional offers or specials at Hong Kong Chinese Restaurant. It is unknown if the restaurant provides lunch specials, combination deals, or any other discounts to attract customers. Local users interested in potential promotions would need to contact the restaurant directly at (757) 868-3300 or +1 757-868-3300 to inquire about any such offers.

For local users in Poquoson, VA, Hong Kong Chinese Restaurant presents a concerning picture based on recent customer reviews. While the restaurant offers both dine-in and takeout services, the reported experiences highlight significant drawbacks. The extremely slow service for dine-in customers, coupled with the very poor food quality described by one reviewer (overcooked, flavorless, and tasting of old oil), should give potential diners pause. Furthermore, the issue of receiving incorrect dishes that do not align with standard menu items, as reported by another customer, suggests a lack of attention to detail and potentially misleading practices.

The strong negative sentiment expressed in the reviews, with one customer explicitly advising others to "Go down the road to another place" and another stating they felt "scammed," indicates a high level of dissatisfaction. Local users seeking a reliable and enjoyable Chinese dining experience in Poquoson may want to carefully consider these recent experiences before choosing to patronize Hong Kong Chinese Restaurant.

In summary, based on the provided customer feedback, Hong Kong Chinese Restaurant in Poquoson, VA offers:

• Dine-in and takeout services.

However, potential customers should be aware of the following significant and concerning issues highlighted by recent reviews:

• Extremely slow service, with food taking an exceptionally long time to be served to dine-in customers.
• Very poor food quality, described as overcooked, flavorless, and tasting of old oil.
• Instances of receiving incorrect orders that do not match standard menu descriptions.
• A perception of being misled or "scammed" by the restaurant's interpretation and delivery of common dishes.

Given the severity of these negative experiences reported by multiple customers, local users in Poquoson, VA, are strongly advised to exercise caution and consider alternative Chinese dining options in the area. The issues with service and food quality appear to be significant and could lead to a highly unsatisfactory dining experience. Without more positive or contrasting feedback, it is difficult to recommend Hong Kong Chinese Restaurant based on the information currently available.