Hong Cheung

If I could give this place less than one star, I would. I’ve lived around here for years & this particular establishment never fails to disappoint. Over the years I’ve had at least 3 different incidents here, last night being the last. Each time I’ve visited was years in between as I know these restaurants tend to change owners & I wanted to give them a fair chance but I can now say I will NEVER attempt to patron them with business ever again. The very first incident occurred once when I walked in & witnessed an employee drop a customers plate of food on the ground. Luckily, the customer walked in at the same time & saw. The employee proceeded to try to give the customer the same plate of food, of course the customer refused but the audacity was ridiculous, very unsanitary. Needless to say this is not a place you should trust with delivery orders. The 2nd incident occurred once when I was waiting for an employee to take my order just as he was about to a police officer walked in & he literally turned towards the officer, ignored me, & asked the officer what he wanted. It was so obvious & rude the officer told him “No, you need to take her order she was here first.” Lastly, I went there last night. They have an illegible menu taped to the wall with prices written over the original menu. There was a lady at the front who asked me what I want, I told her I wanted lobster fried rice but one second because I wanted to look at more items on the menu. She told me that would be $12 & okay, then proceeded to leave because she was making deliveries. As she was leaving she told me to speak to the person in the back. A tall very loud man came around & asked me rudely what do you want, so as I proceeded to tell him he said the lobster fried rice is $12.75 so I said to him the written price on your menu is $12 & that’s what the lady also said, he’s says no that’s the price. I was already rubbed the wrong way by his demeanor at this point so then I asked him the price of low mein to add to my order because clearly the printed menu price nor the written price on the menu is what they are charging customers. He then proceeded to say “it’s too much talking, the price is on the menu” I said to him no your prices are not listed on the menu because the prices you’re giving me are different than what you have up, he then comes around & points to the illegible written over menu with prices that they are not using & asked me, “What you want?” I told him I don’t want anything I’ll take my business elsewhere where they actually have customer service skills because you’re rude & walked out. I then walked two blocks down to Shun Feng which is where I should’ve went in the first place because they always treat their customers with respect which is reflected in their reviews! I walked in & they greeted me as I looked at their legible menu the employee at the front told me to take my time. After my food was ready I was given thank yous, because they actually have business etiquette which Hong Cheung seems to LACK. I would never recommend this place to anyone & advise everyone to stay far away! The most comical part about this is the only reason I stepped foot in this dingy restaurant was because the Jamaican restaurant next door was closed.

They don’t listen I ask for half of chicken with pork fried rice. They charged me 10 for some food that is not even worth it. I end up getting chicken wings. The lady or wife seem like she don’t want to work but to collect money. All the guy do is cook and sit down and watch tv on his phone. I don’t care for the money but they food suck

worst food ever... tried to eat it!!! chicken undone n broccoli was nasty garlic sauce watery im from outer town n ordered a delivery and it was all bad. plus the homemade lemonade has a bad after taste!!!

These people are rude, the lady over the phone is always yelling and being extremely disrespectful. She tried to charge me $40 for 2 orders of chicken wings and green plantains. The man who delivers the food another person who’s disrespectful, if you don’t give him a big tip he will try to curse you out. Overall the experience is really bad

I ordered sesame chicken with fried rice and I saw on the menu that it was a lunch special. However, the lady made me pay an extra dollar, claiming that the amount I was getting was not lunch special, supposedly. When I confronted her, she grew impatient with me and tried to make me seem unreasonable. Also the food was mediocre and I found that some of the chicken fillet were dark instead of white. Won't be coming back here.