Ho Wah | Chinese Restaurant

Welcome to Ho Wah | Chinese Restaurant, located at 6323 Jahnke Road in Richmond, Virginia (VA 23225). As a local establishment in the Chinese Restaurant category, Ho Wah aims to provide Chinese cuisine to the surrounding community. They can be contacted at (804) 272-2836 or their mobile number +1 804-272-2836 for inquiries or to place orders.

Based on recent customer reviews, the experiences at Ho Wah | Chinese Restaurant appear to be significantly varied and include some serious concerns. One customer who ordered the scallop meal for the first time reported that while the scallops themselves were "absolutely amazing, perfectly cooked and full of flavor," they were disappointed by a missing item (fries) from their order. Additionally, this reviewer felt that the portion size of the entrée was more akin to a "kid’s meal" rather than a full adult serving. Despite these issues, the high quality of the scallops left a positive enough impression that the customer expressed a willingness to try Ho Wah again, hoping for a better overall experience in the future.

In stark contrast, another recent review raised very serious food safety allegations. This customer visited the restaurant to pick up food and reported observing uncovered food in the refrigerator where drinks are kept. Specifically, they described seeing fried chicken wings in an uncovered pan, with a dirty bucket containing raw chicken sitting on top of it. The bucket was noted to have "visible brown dirt" on it. This reviewer expressed their intention to call the health department the following morning and advised others to "Eat at your own risk" due to these alarming observations.

Considering these two recent reviews, a complex and concerning picture of Ho Wah | Chinese Restaurant emerges. On one hand, there is a positive note regarding the quality and taste of a specific dish, the scallops. This suggests that the kitchen may be capable of preparing certain items well. However, the issues raised in the same review—a missing side item and a smaller-than-expected portion size—indicate potential problems with order accuracy and value for money.

More gravely, the second review details extremely troubling observations related to food handling and hygiene practices within the restaurant. The presence of uncovered cooked food in proximity to raw chicken, especially in a refrigerator accessible to customers (even if only for drinks), poses a significant risk of cross-contamination. The description of a dirty container in contact with raw food further exacerbates these food safety concerns. Such conditions, if accurately reported, are serious violations of health and safety standards and could have severe consequences for public health.

Given the severity of the food safety allegations in the second review, any assessment of the environment and services of Ho Wah | Chinese Restaurant must be heavilyCaveated. If the reported observations are accurate and represent the typical conditions, the environment may not be sanitary or safe for food handling and storage. This would undoubtedly impact the quality and safety of the food served to customers, regardless of how well certain individual dishes might be prepared.

In terms of services, Ho Wah | Chinese Restaurant appears to offer takeout, as one reviewer visited to pick up food. The first reviewer also ordered a meal, implying takeout or delivery was an option, although the method of ordering is not specified. The mention of friendly service in the positive aspect of the first review suggests that customer interactions might generally be pleasant, at least during order placement and pickup. However, this is overshadowed by the serious food safety concerns raised by the other reviewer.

There are no features of Ho Wah | Chinese Restaurant explicitly highlighted in the provided reviews, beyond the reported quality of the scallops in one instance. The negative observations regarding food safety would likely outweigh any potential positive features until these concerns are thoroughly addressed and resolved.

Neither of the reviews mentions any promotional information, discounts, or special offers that Ho Wah | Chinese Restaurant might be currently running. Local users interested in such details would need to contact the restaurant directly.

For local users in Richmond, VA, considering Ho Wah | Chinese Restaurant, the recent feedback presents significant cause for concern. While one customer enjoyed the scallops but experienced issues with a missing item and portion size, another reported alarming food safety violations observed within the restaurant premises. These allegations are extremely serious and should not be taken lightly. Potential customers should be aware of these recent reports and may want to exercise extreme caution before deciding to order from or visit Ho Wah | Chinese Restaurant. It would be prudent to seek further information or updates from local health authorities regarding the reported food safety concerns before considering this establishment.

In conclusion, recent customer reviews for Ho Wah | Chinese Restaurant in Richmond, VA, paint a concerning picture. While one reviewer found the scallops to be excellent but noted other issues, another reported serious food safety violations that raise significant public health concerns. Local residents should carefully consider this information before patronizing Ho Wah | Chinese Restaurant and may want to seek assurances from health authorities regarding the restaurant's hygiene practices.