Hinoki & the Bird

My husband surprised me for valentine day dinner here. Our reservation was at 9pm and didn’t get seated until about 25 minutes later. Given the day it was, I could understand the challenges the restaurant was facing. The food was honestly the best part of the experience but everything else was coming apart at the seams. The staff seemed very overwhelmed. It took about 30 minutes in between each course, the first course was about 45mins to get. I could tell things were behind, even with the start of Valet. I commend everyone’s hard work tonight but I think management could have been better with controlling the flow of the busy night. I’m not saying this place wasn’t worth going too. It was. I just think tensions were really high for the evening and I could tell.

1 hour and 10 minute wait for taro chips to arrive at the table, poor table management. For the price, better service is expected. They are a "no tip restaurant" aka they charge 20% service fee tip automatically no matter what. Food was otherwise good.

This is a very beautiful place but food was very disappointing. On top of the fact that they could not serve us any dishes with lobster, the dishes we ordered lacked proper seasoning and didn’t taste yummy. Drinks were way better. Service is good but obviously not when they are packed. I really wish I could give them 5 stars but that’s not fair comparing my other reviews

My favorite restaurant in Los Angeles. Best kale salad in my life! Also try potatoes! Love you guys :)

Food was excellent and I loved the open kitchen to watch them preparing the food. The sweet potato and mushroom fried rice were delicious.