Hibachi-San

Hibachi-San is a fast-food restaurant located at 5900 Sugarloaf Pkwy, Lawrenceville, GA 30043, USA, within the Sugarloaf Mills Mall food court. While categorized under Chinese Restaurants, it offers hibachi-style cuisine. They can be contacted at (678) 847-5940 or +1 678-847-5940.

One customer reported that while their daughters enjoy the food, the service quality has "really gone downhill," with their most recent experience being the "worst yet." They described an employee named Kate as "inattentive" and having "an attitude" while taking their order. Despite being asked to focus, the employee reportedly responded with "even more attitude." When the customer requested to speak to a manager, the employee claimed there wasn’t one available, which the customer believed to be untrue. Even after proceeding with the order, it was "not prepared correctly," leading to disappointment in the perceived decline of a once-favorite spot for their family.

Another reviewer noted that "Habachi San in sugarloaf mills mall has stood the test of time," being one of the original fast-food restaurants in the food court since the mall opened in November 2001, highlighting its over 24 years of operation. This customer mentioned still loving "habachi San even thought they don’t serve beef like they used to." They acknowledged that the "Price might have gone up" but still consider it "the closest thing to a homecooked meal I could buy on the fly." They also shared their perspective from working in the restaurant industry, stating that most restaurants, excluding fine dining, use bulk frozen ingredients cooked on a flat grill.

Based on these reviews, Hibachi-San at Sugarloaf Mills Mall in Lawrenceville, GA, is a long-standing fast-food establishment offering hibachi-style cuisine. While it has been a favorite for some and is appreciated for its convenience and resemblance to a quick home-cooked meal, there are recent concerns about declining service quality, including inattentive and rude staff, incorrect order preparation, and difficulty reaching a manager. The restaurant no longer serves beef, and prices may have increased. Despite these issues, its longevity suggests it still holds appeal for some shoppers in the mall food court.

The environment is a fast-food counter within a mall food court. Services include quick service for mall shoppers, primarily takeout. Key features include its long-standing presence in the mall (over 24 years), hibachi-style cuisine, and its perception by one reviewer as the closest option to a quick home-cooked meal. Negative aspects reported include declining service quality with inattentive and rude staff, potential issues with order accuracy, and the fact that beef is no longer on the menu. Prices may have increased over time. No specific promotional information is available in the provided text.