Hibachi House

Welcome to Hibachi House, a local Chinese Restaurant situated at 1609 S Church St in Burlington, North Carolina. As a valued member of the Chinese Restaurant category, Hibachi House strives to offer a wide array of both classic and unique Asian-inspired dishes to the Burlington community and beyond. Our establishment provides options for dine-in, takeout, and potentially delivery, catering to your convenience and preference.

At Hibachi House, we pride ourselves on offering a diverse menu that extends beyond traditional hibachi. While our name highlights our hibachi offerings, we also feature a selection of popular Chinese dishes, ensuring there's something to satisfy a variety of cravings. We are committed to providing affordable and tasty food, as echoed by some of our valued customers.

According to customer feedback, experiences at Hibachi House have been varied, offering insights into both the strengths and areas for potential improvement. One customer enthusiastically shared a positive experience, highlighting the deliciousness of the Hibachi Chicken and crab rangoons. They found the meal to be a great deal at $10.25, considering it more affordable and better tasting than a nearby competitor. While they noted the fried rice was somewhat bland, it was not off-putting. This customer expressed their intention to become a repeat patron, contingent on maintaining the food quality.

In a subsequent edit to their review, the same customer shared a particularly heartwarming experience, noting that Hibachi House became a "lifesaver" during their recovery from COVID-19. They found comfort and nourishment in the egg drop soup and certain Chinese dishes, ordering frequently and highly recommending the soup for its delicious, comforting, and filling qualities. They also praised the chicken and broccoli and the chicken lo mein. This customer's evolving experience led them to increase their rating, suggesting that beyond the hibachi, other menu items are noteworthy.

Conversely, another customer reported a less satisfactory experience, primarily concerning the service received at the counter. They described the staff member as rude and unwelcoming, particularly when they needed a moment to review the menu as a first-time customer. While the food was served hot and the server was reportedly nicer when bringing the food to the table, the initial interaction left a negative impression, especially concerning the staff's demeanor towards their partner.

This customer also commented on the portion sizes relative to the price, suggesting that while the food looked appealing in pictures, a significant portion consisted of rice, with a smaller amount of meat concealed beneath the vegetables. They noted that the vegetables were plentiful, but the meat portion was small. Additionally, they found the chicken to be overcooked and chewy, while the steak was tender. This mixed experience, particularly the negative interaction with the counter staff, led this customer to express hesitation about returning.

Taking these reviews into account, Hibachi House appears to offer a range of dishes, with some customers finding particular satisfaction in items like the Hibachi Chicken, crab rangoons, egg drop soup, chicken and broccoli, and chicken lo mein. The affordability of some dishes has also been highlighted as a positive aspect. However, there seems to be inconsistency in the quality of certain items, such as the fried rice and potentially the chicken in some dishes. Additionally, customer service, particularly at the counter, appears to be an area that needs attention to ensure a positive experience for all patrons.

Our menu at Hibachi House likely features a variety of hibachi options, including chicken, steak, and possibly seafood, typically served with vegetables and rice. In addition to hibachi, we offer classic Chinese dishes such as fried rice, lo mein, and various chicken, beef, and seafood entrees. Appetizers like crab rangoons and comforting soups like egg drop soup are also part of our offerings.

We encourage local residents and visitors in Burlington, NC, to explore the menu at Hibachi House. Whether you are in the mood for a sizzling hibachi meal or comforting Chinese favorites, we aim to provide a satisfying culinary experience. We are located at 1609 S Church St, Burlington, NC 27215, and you can reach us at (336) 524-6368 or +1 336-524-6368 for inquiries or to place an order.

We are committed to continuously improving our food quality and service to ensure that all our customers have a positive and enjoyable experience. We value all feedback and use it to refine our offerings and customer interactions. We hope to have the opportunity to serve you and demonstrate our dedication to providing delicious and affordable Asian cuisine in Burlington.

Whether you're looking for a quick takeout meal, a comforting soup when feeling unwell, or a satisfying hibachi dish, Hibachi House aims to be a convenient and tasty option in the local dining scene. We encourage you to consider the positive experiences shared by some of our customers while also being mindful of the areas where we are striving to improve. We look forward to welcoming you to Hibachi House.