Hibachi Express

Welcome to Hibachi Express, a local Chinese restaurant situated at 6203 White Horse Road # H in Greenville, South Carolina. While the name suggests a focus on hibachi-style cooking, as a platform categorized under Chinese Restaurants, Hibachi Express likely offers a range of dishes that may blend traditional Chinese cuisine with the popular hibachi preparation method. This establishment aims to provide convenient and flavorful meal options for the Greenville community, potentially catering to those seeking both quick service and satisfying flavors.

Hibachi Express can be contacted directly at (864) 295-3999 or via their mobile phone number, +1 864-295-3999. These contact details can be used to inquire about their menu, place takeout orders, confirm their operating hours, or ask about any specific services they might offer, such as delivery options (though not explicitly mentioned in the provided reviews).

To offer a detailed introduction to Hibachi Express for local users, it's essential to analyze the available feedback from customers who have experienced dining or ordering from this establishment. The online reviews present a mixed perspective, with one customer expressing high satisfaction and another detailing significant issues with their order.

Regarding the environment of Hibachi Express, neither of the provided reviews offers any description of the restaurant's ambiance or physical setting. One review mentions it as "fast food hibachi," which might imply a more casual and quick-service oriented environment rather than a traditional sit-down hibachi grill experience with chefs cooking at the table. Without further information, a detailed description of the environment cannot be provided.

In terms of services, Hibachi Express clearly offers takeout, as one reviewer mentioned placing an order to go. The service experience seems to vary. One customer lauded the restaurant as the "best hibachi around town," indicating a positive overall experience that likely includes service. However, the other review highlighted a point of contention regarding an extra charge for having vegetables served on the side rather than mixed in with the main dish. This suggests a degree of inflexibility or perhaps a lack of clear communication regarding additional charges during the ordering process. Despite this issue, the initial order was still taken, indicating they accommodate specific requests, albeit with potential extra costs.

The features of Hibachi Express primarily revolve around its food offerings. One highly satisfied customer praised their teriyaki chicken, fried shrimp, and especially their "chicken on the stick," rating their experience a perfect 10/10 and stating their intention to continue patronizing the restaurant. This positive review suggests that Hibachi Express has the potential to deliver delicious and well-received dishes.

However, the second review presents a contrasting experience with the hibachi steak and shrimp. This customer described receiving a meager portion of "five slivers" of very thin and overcooked steak, along with five pieces of overcooked shrimp. Despite being asked how they wanted the steak cooked, the reviewer felt it was cooked "very well" against their preference. Additionally, they were charged extra ($.50) for having the vegetables served on the side, a fee not mentioned during the initial order. This negative feedback raises concerns about the quality of certain dishes, portion sizes, and transparency regarding additional charges.

Based on the limited information, there is no specific promotional information available for Hibachi Express. Local users interested in any special offers or discounts should consider contacting the restaurant directly using the provided phone numbers to inquire about current promotions or any loyalty programs they might have in place.

In conclusion, Hibachi Express in Greenville, SC, offers a combination of hibachi-style and potentially other Chinese dishes with a focus on fast service. Customer experiences appear to be polarized, with one praising the delicious food, particularly the teriyaki chicken and chicken on the stick, while another expressed significant disappointment with the quality and quantity of the hibachi steak and shrimp, as well as an unexpected extra charge. The environment seems to be more akin to a fast-food setting. For local users considering Hibachi Express, it would be prudent to weigh these contrasting reviews. The positive feedback suggests that some dishes might be well-executed, while the negative review highlights potential inconsistencies in food quality and transparency in pricing for modifications.

As a local resident in Greenville, if you are considering Hibachi Express, the mixed reviews warrant careful consideration. The enthusiastic recommendation from one customer for specific items like the teriyaki chicken and chicken on the stick is encouraging. However, the detailed negative experience regarding the hibachi steak and shrimp, including the overcooked food and the surprise extra charge, is a significant concern. If you decide to try Hibachi Express, perhaps starting with the dishes that have received positive feedback might be a safer approach. It might also be beneficial to clarify any potential extra charges for modifications when placing your order. As with any restaurant with varied reviews, your personal experience may differ, but being aware of the recent feedback can help manage expectations.