- Chinese Food
- Chinese Restaurant
- Alabama
- Mobile County
- Saraland
- Chinese Restaurant in Industrial Parkway
- Hibachi Express
Hibachi Express Photos
Hours
Monday, 10:30 AM - 9:00 PMTuesday, 10:30 AM - 9:00 PM
Wednesday, 10:30 AM - 9:30 PM
Thursday, 10:30 AM - 9:30 PM
Friday, 10:30 AM - 9:30 PM
Saturday, 10:30 AM - 9:30 PM
Sunday, 10:30 AM - 9:00 PM
About Hibachi Express
Hibachi Express, located at 1189 Industrial Pkwy, Saraland, AL 36571, provides basic hibachi meals. You can contact them at (251) 287-1172 or +1 251-287-1172.
The restaurant is described as offering good, basic hibachi. Customers generally enjoy their meals, appreciating the simplicity and straightforwardness of the food. The servers are noted for their friendliness and helpfulness, contributing to a positive overall experience.
However, there have been recurring issues with order accuracy. Some customers have reported missing items, such as sauce, and incorrect proportions of ingredients, like an excess of vegetables and a lack of extra rice, despite paying for it. Due to these inconsistencies, customers are strongly advised to check their orders before leaving the restaurant.
While the food is generally satisfactory and the service is friendly, the issue of order accuracy is a significant concern for some patrons. Therefore, while Hibachi Express is a decent option for a basic hibachi meal, customers should be vigilant in verifying their orders.
Hibachi Express Location
1189 Industrial Pkwy, Saraland, AL 36571, USA
Customer Reviews
It’s good basic hibachi. Nothing fancy but overall we enjoyed our meals. The servers were very nice and helpful. Overall it was a good experience.
My son loves the hibachi chicken here so I occasionally stop to pick him up a plate. The reason for my negative review is that the last 2 times I’ve had something wrong with my order. The first time I ordered as usual no veggies extra rice and that was fine but they forgot the sauce. Figured that wasn’t too big of a deal. Tried them again today and made sure the sauce was in there but we didn’t open the plate until we got home(over 20min away). There were so many vegetables and no extra rice - which I always pay extra for!! So check your orders before you leave. I will definitely spend my money elsewhere.
Severe stomach cramps and explosive diarrhea after eating tonight. Will not be back. I’ve never had a reaction to food like I’ve had now. I eat low carb so I ordered no rice just meat and veg. I am calling the health department.
I went there this evening after HE posted they had ramen today. I went in and ordered and was told they did not have any and to come back tmrw. I asked them did they sell out or what? (I came in rather early for dinner.) They said no we didn’t have it at all today. So not sure why they even posted that they had it on their Facebook but it’s annoying to paying customers when you say you have something you don’t. The only reason I gave them 3 stars is because the boba is good however the staff have very little knowledge of the flavors. If I have a photo from their Facebook and ask “can you tell me this flavor please?” They all look at me like I am stupid! If this place had an adult manager it would do them a lot of justice.
Meh.... I'll stick with Chinese Restaurants. If you like things really salty this is for you. To me everything seemed dry and salty. Employees were pretty meh as well.... It seemed like the drive-thru was busy, so I wish the business well. Oh yeah I like the vegetables though 🤙🏻