Hero Haven Pizza & more

Sandwiches were pretty bland,which was the only food item I've purchased. Ive only been there twice. The first time I thought it was my taste buds so I tried again, NOPE!! STILL bland. I had ordered the Turkey and Swiss hero, just to be clear.

Food was honestly horrible. My sandwich was falling apart and my turkey was grey and slimy clearly old. The owner is a nice guy but maybe if he learned how to keep his paws off of his female staff he would be more focused on the quality of the food. I will never return to this place and you shouldn’t either. Hopefully I don’t get sick!!

I had a terrible experience ordering from Hero Haven. I didn’t even get the food so I can’t comment on that. I called in a delivery for 2 pizza pies and a salad for my students at summer school on their last day. I ordered at about 10am and the woman on the phone said “see you soon”. Well, an HOUR later at 11am, she called back to say the delivery guy and pizza guy were not in yet, the ovens aren’t even hot, and that the food would take another 30 mins (which clearly was not true it would have taken another hour at least). I was pissed because the kids had been waiting for food and now I was scrambling to try and get them food from somewhere else before we left at 12. If only she had told me that from the jump OR just not taken the order. When I started explaining I was upset about what happened, she passed off the phone immediately to a delivery driver who was there and he was very kind and reassuring. He said the store should have never taken the order. Not going to order from again!

A little on the higher end when it comes to pricing on the drinks; but, it's a price I'm certainly willing to pay when it comes to the quality provided. The rainbow cookies were fantastic with tea, but for someone who isn't as sugar-sweet loving person as I am, their more subtle sweetness would definitely stand on their own. I haven't had a chance to try the brownies yet, but, they taste fantastic according to my traveling partner. The Hungry Man breakfast hero was, honestly, to die for. I will be making a trip back to New York at somepoint just for this sandwich. Seriously. While it definitely wasn't "jam-packed", but it was filled so much that hungry appetites should definitely be sated. Granted, I did not get ketchup on mine, so I cannot speak to the sandwhich having ketchup, but without it, the flavours were beyond on-pointe. Now I have to talk bagels. I am very, very, picky with bagels. I generally haven't come across a gentile bagel I liked before; but, for something not authentically Jewish, this New York bagel spot has the best Gentile bagels I have ever eaten - almost reaching a true Jewish quality with the flavor. From my experience, as I said, I will hopefully make a trip back to New York & the Mastic area just for this quaint store/restaurant/deli/pizza place - hopefully with more people to show it to. Now to just start a petition for a branch to open in Illinois!

The food I got from here was absolutely disgusting. The pizza was like frozen pizza. The pasta was floating and I don’t know what kind of juice it was supposed to be penny alla vodka. I Will never ever ever ever eat at this place again.