Heng Ji (恒记)

Welcome to Heng Ji (恒记), a Chinese restaurant located at 428 Market St, Lewisburg, PA 17837, USA. Heng Ji offers a variety of Chinese dishes, including hot pot, spring rolls, dumplings, and fried rice, as well as boba tea. Based on recent customer feedback, experiences at Heng Ji appear to be varied, with some praising the food and boba while others have raised significant concerns regarding service, cleanliness, and food quality. You can contact the restaurant at (814) 777-7166 or +1 814-777-7166.

The environment at Heng Ji (恒记) has received mixed reviews. One customer described the decor as "minimalist" and almost "hipster," noting that there isn't a lot of decoration. This suggests a simple and perhaps modern aesthetic. However, another customer reported issues with cleanliness upon arrival, stating that the tables were dirty with leftover food from previous customers. The table was only partially wiped down and not thoroughly cleaned. This discrepancy in descriptions suggests that the environment might be perceived differently by various patrons, or that cleanliness standards may vary.

Services at Heng Ji (恒记) include dine-in and potentially takeout, although takeout was not explicitly mentioned in the negative review. One positive review noted that while order-ahead service might not be available, the food is prepared quickly. However, a significant concern raised by one customer was the extremely slow service experienced during their visit. This suggests that the efficiency of the service might be inconsistent. Additionally, there was a report of a language barrier with some staff members, although they were described as kind. Another service issue reported was the unavailability of most tea options, with only canned soda available for purchase at $2 a can on a Friday night at 7:00 PM, which one customer found unprepared for a typical busy evening. The ordering process was also confusing for one customer due to a scan-to-order system followed by a menu presented entirely in Chinese.

The food quality and preparation at Heng Ji (恒记) have also received contrasting feedback. One customer expressed strong dissatisfaction with several dishes. They "strongly" did not recommend the hot pot, especially the vegetarian version, and found the spring rolls to be comparable to frozen grocery store options. The tomato base for the vegetarian hot pot was described as watery and flavorless, with an overall lack of flavor in the food. A particularly alarming issue was the handling of food by a staff member during the hot pot experience, including using bare hands to pick up noodles that had fallen onto the table and placing them back on the plate, as well as picking up customer's food and putting it into the boiling water without being asked. This raises significant hygiene concerns. In contrast, another customer "absolutely loved" the food, describing it as "super flavorful" and "very fresh" with "no fake meat." They specifically praised the pineapple fried rice with chicken and the crème brûlée boba milk tea, noting the generous portion sizes and quick preparation. This stark difference in opinions suggests a potential inconsistency in food quality or significant variations in the dishes ordered.

Features of Heng Ji (恒记) mentioned by customers include the availability of hot pot, which one reviewer strongly disliked but is still a notable offering. Spring rolls and dumplings are also on the menu. The positive reviewer highlighted the flavorful and fresh food, particularly the pineapple fried rice and boba tea. The generous portion sizes were also mentioned as a positive feature, with one meal being enough for three servings. The "minimalist" or "hipster" decor, while not a food-related feature, was noted by one customer as part of the restaurant's ambiance. However, the negative review pointed out several undesirable features, including dirty tables, slow service, potential hygiene issues with food handling, limited drink options, a confusing ordering process with a Chinese-only menu, and inconsistencies in pricing (a price increase after ordering). The discrepancy in experiences makes it difficult to pinpoint consistent positive features.

No specific promotional information was mentioned in the provided customer reviews for Heng Ji (恒记). Local restaurants often have daily specials or introductory offers. To learn about any current promotions or special deals at Heng Ji (恒记), it is recommended to contact them directly at (814) 777-7166 or +1 814-777-7166. Given the mixed feedback, inquiring about popular dishes or any ongoing promotions might be helpful for new customers considering a visit.

In conclusion, Heng Ji (恒记) in Lewisburg, PA, is a Chinese restaurant that offers a variety of dishes including hot pot and boba tea. However, recent customer reviews present a wide range of experiences. While one customer praised the flavorful and fresh food, generous portions, and quick service, another reported significant issues with cleanliness, extremely slow service, unhygienic food handling, incorrect orders, limited drink options, a confusing ordering process, and potential overcharging. These contrasting experiences suggest that potential customers should be aware of the reported issues and might want to inquire further about the restaurant's current standards and practices before visiting. For the most up-to-date information on their menu, hours, and any promotions, please contact Heng Ji (恒记) directly at (814) 777-7166 or +1 814-777-7166 or visit their location at 428 Market St, Lewisburg, PA 17837, USA.