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Discover Comforting Hot Pot and Kind Service at HE&C Tea + Pot in Palo Alto
  1. Chinese Food
  2. Chinese Restaurant
  3. California
  4. Santa Clara County
  5. Palo Alto
  6. Chinese Restaurant in University South
  7. HE&C Tea + Pot

HE&C Tea + Pot

417 reviews

HE&C Tea + Pot Photos

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Hours

Monday, 5:00 PM - 9:00 PM
Tuesday, 5:00 PM - 9:00 PM
Wednesday, 5:00 PM - 9:00 PM
Thursday, 5:00 PM - 9:00 PM
Friday, 5:00 PM - 9:30 PM
Saturday, 11:00 AM - 9:30 PM
Sunday, 11:00 AM - 9:00 PM

About HE&C Tea + Pot

Looking for a comforting and flavorful Chinese dining experience in Palo Alto? HE&C Tea + Pot specializes in delicious hot pot, offering a variety of options to satisfy your cravings. Based on customer feedback, this Chinese restaurant stands out for its attentive service and enjoyable hot pot offerings.

One of the notable features of HE&C Tea + Pot is the exceptional kindness and attentiveness of the staff. Multiple reviewers have highlighted the warm service they received. In one instance, the staff thoughtfully offered milk to a parent with a noisy child, demonstrating their caring approach to customer comfort.

The mini hot pots are a popular choice at HE&C Tea + Pot, described as delicious, light in flavor, and very comforting. The chicken broth hot pot comes particularly recommended, with customers noting how well the meat absorbs the flavorful broth during cooking.

While one review refers to "Tasty Hotpot" and praises its incredible dining experience, rich and flavorful broth selection catering to all spice preferences, always fresh ingredients (including thinly sliced meats, crisp vegetables, and high-quality seafood), and a well-stocked dipping sauce station for customization, it is presented within the context of a review for what appears to be HE&C Tea + Pot. This suggests that HE&C Tea + Pot emphasizes the quality and variety of its hot pot offerings.

If you are a hot pot enthusiast in Palo Alto, HE&C Tea + Pot seems to provide a welcoming environment with delicious and comforting options, supported by a reputation for kind and attentive service. Whether you prefer a light and flavorful chicken broth or are looking to explore a range of fresh ingredients and customized dipping sauces, HE&C Tea + Pot could be a great spot to satisfy your hot pot cravings.

HE&C Tea + Pot Location

544 Emerson St, Palo Alto, CA 94301, USA

Customer Reviews

4.0
417 reviews
s
sophia yan
Mar 16, 2025

I’ve been to this store two to three times, and each time, the staff has been incredibly kind, providing attentive service. My child was very noisy, and the staff thoughtfully offered me some milk to help, which was really heartwarming! Their mini hot pots are also delicious—light in flavor and very comforting for stomach. I especially love their chicken broth hot pot; the meat absorbs the flavors so well when cooked in it!

l
le song
Mar 22, 2025

Tasty Hotpot offers an incredible dining experience for hotpot lovers! The broth selection is rich and flavorful, catering to all spice preferences. The ingredients are always fresh, from thinly sliced meats to crisp vegetables and high-quality seafood. Their dipping sauce station is well-stocked, allowing you to customize flavors to perfection.

j
jovita kurniawan
Jan 07, 2025

This hotpot restaurant is the perfect escape on a chilly day, offering a warm and cozy atmosphere paired with outstanding service. The staff are friendly and attentive, making you feel right at home. Portions are generous, the food is flavorful, and everything arrives quickly, ensuring a satisfying and hassle-free dining experience.

M
Man Do
Feb 15, 2025

A bit quiet in the Saturday afternoon but it is great for a couple. We have spicy and curry soups, some seafood and beef. They have decent portions for the prices.

S
Serena Jiang
Jan 19, 2025

The only hotpot place within about 20 minutes. The server didn’t not hesitate to switch the pot when I noticed there was lump in the coconut milk dropping into the pot when the person who brought the tomyum pot poured it so I thought that was really good service. Seafood platter is really good value and pretty fresh. The spicy pot is a little on the light side and the sauces aren’t reflecting the recommended sauces on display so there’s room for improvement.

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