HC Way

A great American Chinese fast food restaurant. The place was clean. Their service was fast. Their entree had a large size with a low price. I ordered create your own stir fry coming with chicken, fried rice and 6 veggies. The sauce was bland but veggies and fried rice improved the taste a lot. It is not an authentic Chinese restaurant but a good and cheap fast food place.

This was my first visit to a HC and I was very excited! However, when I arrived to pick it up, I was berated by an employee for not having done the online order correctly. I was told I should have ordered the create your own for cashew chicken instead of making an allergy substitute, like I had done with the Kung Pao order. In fact, there was no option for a create your own cashew anything. It was clear the employees understood my intent by telling me I had done it correctly the one way. They never used the phone number or email I’d provided. I was informed, loudly and embarrassingly, in front of customers and employees alike, that I had made a mistake and they decided not to bother making modifications. I was directed to where utensils were (they were out) but all the employees had walked away and kept their backs to me when I tried to get their attention. This is my last visit as well, for obvious reasons.

This used to be our favorite neighborhood Chinese place but thought the summer and fall the food is not the same. The crab Rangoon is mostly wonton wrapper. Noodle dishes have very little veggies with a ton of noodles and very little flavor. I'm not sure what happened the last 6 months but with so many local option we probably won't return

Best in a "Good-Chinese-Food" desert area. You'll have a hard time finding decent Chinese food in the North West Columbus area. It will typically be overcooked, drowning in generic sauce and not too healthy. This place has the most edible Chinese I have had in a while. I was surprised to learn they have been in business for 8 years (I'd never seen them). I recommend the "create your own stir-fry" feature so that you can choose exactly what you want. I am uploading a photo of the pork dish ordered with the sauce on the side. The food here is definitely not the best you will ever have (at least I hope so :S) but is one of the best I've been able to find in the area. I'll be coming back.

Don’t recommend the beef lo mein. Noodles & beef were soggy & flavorless, I didn’t even want it. The general tso chicken was alright but still not that great. When we called to complain they did not offer any type of refund. Wasted my time & money on this place.