Hau Po Restaurant

Hau Po Restaurant, located at 695 S Main St, Middletown, CT 06457, USA (phone: (860) 343-0612, mobile: +1 860-343-0612), is a Chinese restaurant that has elicited strongly contrasting opinions from its customers, based on the available reviews.

Environment: One reviewer who is a regular customer does not comment on the restaurant's ambiance but implies a positive overall experience. However, another customer described the place as "dirty," mentioning items left out on the floor and a soda/drink fridge covered in "white stuff," raising significant concerns about the restaurant's cleanliness.

Services: Hau Po Restaurant appears to offer both dine-in and takeout services. One positive review mentions a friendly owner. In contrast, a customer who had a negative experience with a takeout order reported difficulties in obtaining a refund, being asked to return the food the next day. This suggests potentially inconsistent customer service depending on the situation.

Features: The menu includes standard Chinese takeout fare such as pork fried rice and chicken wings. One regular customer describes the food as "delicious" with "generous" portions and "great" prices, satisfying their cravings for Chinese food. However, a first-time customer had an overwhelmingly negative experience, stating that the pork fried rice tasted hard and old, the chicken wings were mushy and greasy, and a Snapple was four months past its expiration date. This customer believed the meal was old and reheated, leading to it being thrown away. The stark contrast in these reviews indicates significant variability in food quality.

Promotional Information: One customer mentions "great prices" and "generous portions," which could be considered ongoing value propositions. However, no specific limited-time promotions or discounts are mentioned in the provided feedback. Local users should weigh the positive comments on price and portions against the serious concerns raised about food quality and cleanliness.

In summary, Hau Po Restaurant in Middletown, CT, is a Chinese restaurant with highly divergent customer experiences. While one reviewer consistently enjoys the delicious food, friendly service, good prices, and generous portions, another reports a severely negative first-time experience with old, poorly prepared food, an expired drink, and concerns about the restaurant's cleanliness. Local users should consider these contrasting opinions when deciding whether to patronize Hau Po Restaurant.