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Discover Happy Wok: Your Local Chinese Restaurant in Machesney Park, IL
  1. Chinese Food
  2. Chinese Restaurant
  3. Illinois
  4. Winnebago County
  5. Chinese Restaurant in Machesney Park
  6. Happy Wok

Happy Wok

230 reviews

Happy Wok Photos

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Hours

Monday, 11:00 AM - 9:00 PM
Tuesday, 11:00 AM - 9:00 PM
Wednesday, 11:00 AM - 9:00 PM
Thursday, 11:00 AM - 9:00 PM
Friday, 11:00 AM - 9:00 PM
Saturday, 11:00 AM - 9:00 PM
Sunday, Closed

About Happy Wok

Happy Wok is a Chinese restaurant located at 10221 N 2nd St, Machesney Park, IL 61115. They can be contacted for orders or inquiries at (815) 877-8888 or their mobile number +1 815-877-8888.

Customer reviews for Happy Wok present a varied picture. One customer highlighted the good food and prices but was particularly impressed by the exceptional service received. They shared a remarkable experience where a staff member went above and beyond to assist them when their vehicle broke down outside the restaurant, even offering help and hot tea during a cold evening. This reviewer expressed deep gratitude and affirmed their intention to continue being a regular customer.

However, another customer had a significantly different experience, describing the food as exceptionally bland with ingredients that did not seem fresh. They also reported being overcharged for an incorrect order and found the quality to be inferior to another well-known chain.

Based on this feedback, Happy Wok appears to offer potentially good food at reasonable prices, complemented by instances of outstanding customer service. However, there is also a report of bland food and issues with order accuracy. It's advisable for potential customers to consider both positive and negative feedback when deciding to dine here.

Happy Wok Location

10221 N 2nd St, Machesney Park, IL 61115, USA

Customer Reviews

3.0
230 reviews
S
Stephanie Drost
Dec 13, 2024

Good food, good prices but the people who work there are amazing. My van died right in front of the building after I picked up my family's dinner and the guy who worked the counter literally spent an hour trying to get it to start. It was so cold and he was out there helping me. When we came back a few hours later to try again, he came back out to offer help and then brought a hot tea. Definitely amazing, and im very thankful. Will continue to go here often.

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peter leeson
Nov 13, 2024

The food was exceptionally bland . The ingredients didn’t seem very fresh we were overcharged for the wrong order. I thought I would try it instead of Panda express but Pandas food is better no question.

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X_TheWarDoctor_X
Feb 09, 2025

Great inexpensive Chinese food. Always have a good wxperiance with this location. Great staff.

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Aaron Larson
Apr 30, 2024

We have ordered consistently from this location for many years, occasionally there will be an issue but nothing major and it was always fixed. Today I called to place an order for delivery, when I completed the order, the woman on the line asked if she could call back in 5 minutes to get my address. Thought it was strange, but whatever, I hung up and waited, when she didn't call back, I called again, stating that I had placed a delivery order and was asked to call back. She placed me on hold, then another employee came in the line, and he asked if I could call back again, because they were "a little busy". Frustrated, I told them to cancel the order and hung up. Other locations may be better, but I can't recommend calling this one.

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Julie Dalton
Feb 21, 2025

Great food and plenty of it. Reasonable priced.

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