- Chinese Food
- Chinese Restaurant
- Illinois
- Winnebago County
- Rockford
- Chinese Restaurant in Downtown
- Happy Wok
Happy Wok Photos










Hours
Monday, 11:00 AM - 7:30 PMTuesday, 11:00 AM - 7:30 PM
Wednesday, 11:00 AM - 7:30 PM
Thursday, 11:00 AM - 7:30 PM
Friday, 11:00 AM - 7:30 PM
Saturday, 11:00 AM - 7:30 PM
Sunday, 11:00 AM - 7:30 PM
About Happy Wok
Happy Wok is a Chinese restaurant located at 211 Elm St, Rockford, IL 61101. They can be reached at (815) 961-8846 or their mobile number +1 815-961-8846 for inquiries.
Recent customer reviews indicate significant concerns regarding the service and food quality at this Happy Wok location. One customer recounted a frustrating experience during their wife's lunch break, where a simple order took an excessive amount of time to process, leading to a refund and the wife missing her lunch. The customer also noted that they were the only ones in the restaurant initially, yet their order was delayed even as other customers who arrived later received their food.
Another review expressed serious health and safety concerns, alleging that they were served raw chicken. This customer also described the restaurant's environment as "disgusting, unkept and smells funky." They reported an unhelpful attitude when they contacted the restaurant about the raw food and strongly advised against eating there, even suggesting reporting the establishment to the health department and recommending another location of the same name on N Main Street.
Given these recent negative experiences concerning order handling, food safety, and the restaurant's condition, potential customers should be aware of these issues when considering Happy Wok on Elm Street in Rockford.
Happy Wok Location
211 Elm St, Rockford, IL 61101, USA
Customer Reviews
Took my wife to happy walk for her lunch break. All we ordered was the chicken on a stick some small dumplings and two vegetable egg rolls came to $17. A lady took our order. No one was in there to order for we was the only people in there five minutes later she come back ask us what did we order by this time other people start coming in there they have made their food. We still sitting there waiting now mind you a lunch break is only 30 minutes but this time we was in there for 20 minutes they hadn’t even started our order so lady come back and refund my money And my wife didn’t get to have lunch
DO NOT GO HERE! THEY SERVRE RAW FOOD. I ordered for my work and went in, the place is disgusting, unkept and smells funky.. I ordered for myself the general chicken.. after eating a few bites I noticed the chicken wasn’t even cooked all the way!!!!! I called them back and explained the situation and with an attitude they said I would have to drive all the way back to get a new order.. like I mentioned I’m at work I can’t leave.. never eating here again, they should be reported to the health department and shut down! Go to the one on N main if you can!
First off I don’t know how this restaurant is still open. The building is so dirty and gross. I’ve never seen so much clutter and junk laying out in a restaurant. It reminds me of a flea market. There’s food and sticky stuff all over the tables at 11:30am. The floors look like they haven’t been swept in weeks, the walls are stained, etc. The environment is enough to make you want to turn around and leave. The food was old tasting and the sweet and sour sauce had weird chunks of black stuff floating in it. The man who took my order looked like he hadn’t bathed in a very long time. His clothes were filthy as if hes construction worker. On top of this it’s very pricy. Do not recommend
My husband picked me up on my lunch break to go get lunch, my job is 4min away from the restaurant!!! We go inside, the lady takes our order and we pay. We sit and wait!!! Three people comes in behind us and put there orders in! I look at the time and say too my husband, I'm gonna be late going back to work. The lady comes out and ask us, 25min after we order and been sitting, what did we order!!! My husband said, mama. My wife have to go back to work. The lady writes down what we ordered, then goes back into the kitchen and started helping the man. Then comes back out and says, O chicken will take a while. You can have your money back. She never put our order in, and I went back to work hungry!!! I will never take my time nor business back to this location!!! No excuses at all, we was the only people in the store at first. With the first order, how she did not put our order in, but managed to put everyone else's order in that came 5mins after we sat down to wait for our order!!!
So Happy I didn't read the reviews until after I ordered! The food was great for the price point. Yes, the place is very messy and smells a little weird, but the food was delicious. Much better than catering at BMO Harris Center.
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